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LIP-8002E/8002AE
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference
Related Manuals for iPECS LIP-8002E
Summary of Contents for iPECS LIP-8002E
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Page 1
LIP-8002E/8002AE User Guide Please read this manual carefully before operating Phone. Retain it for future reference… -
Page 2: Revision History
Ericsson-LG Co., Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies.
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Page 3: Important Safety Information
LIP-8002E/2AE User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
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Page 4: European Union Declarations Of Conformity
LIP-8002E/2AE User Guide [EU] European Union Declarations of Conformity Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC).
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Page 5: Table Of Contents
…………………………1 1.1 G ENERAL ……………………1 1.2 F EATURE NFORMATION …………………….. 1 1.3 F EATURE ROUPINGS …………… 2 PECS LIP-8002E/2AE P HONE ESCRIPTION ………………3 1.5 LIP-8002E/2AE P HONE NSTALLATION 1.5.1 Wiring Connectors ………………4 1.5.2 Power ………………….4 1.5.3 Wall Mount …………………
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Page 6
LIP-8002E/2AE User Guide ……..25 4.1 C RANSFER ENDING A CALL TO A DIFFERENT DESTINATION …………..25 4.2 C LACING A CALL IN A WAITING STATE …………….. 26 4.3 J OINING MULTIPLE PEOPLE IN A ONFERENCE 4.3.1 Setting up a Conference Room …………..26 ………….. -
Page 7: Introduction
Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
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Page 8: Ipecs Lip-8002E/2Ae Phone Description
LIP-8002E/2AE User Guide 1.4 iPECS LIP-8002E/2AE Phone Description The iPECS LIP-8002E/2AE Phone incorporates the latest in VoIP technology and is intended for basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8002E/2AE. Features are generally accessed using programmed…
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Page 9: Lip-8002E/2Ae Phone Installation
Used for hands-free speakerphone function. 1.5 LIP-8002E/2AE Phone Installation The LIP-8002E/2AE can be connected to any standard 10/100 Base-T Ethernet switch port. When the LIP- 8002AE is connected to an 802.3af compliant switch port (ex., POE8), The LIP-8002E/2AE obtains power from the Ethernet port.
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Page 10: Wiring Connectors
User Guide 1.5.1 Wiring Connectors The LIP-8002E/2AE has a two Ethernet ports one is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone, the other can be connected to a desktop PC. Using the cable, one RJ-45 plug is inserted into the «LAN»…
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Page 11: Receiving Calls
Privacy (PV) mode, lift the handset to respond. The ICM Signaling mode can be assigned in Station Programming. In iPECS-LIK, iPECS SBG-1000, iPECS-MG To answer a call ringing at your phone: • Lift the handset, the call will be connected.
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Page 12: Differential Ring Signals
2.3 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory;…
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Page 13: Answering Calls To Other Stations
LIP-8002E/2AE User Guide In iPECS-MG To download a Ring Tone from System memory: • Press TRANS • Dial 2 for Ring Tones, • Dial 3 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), •…
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Page 14: Using Do-Not-Disturb (Dnd) To Block Incoming Calls
LIP-8002E/2AE User Guide 2.5 Using Do-Not-Disturb (DND) to Block Incoming Calls Activate Do-Not-Disturb (DND) when you wish not to be interrupted by pressing the DND button; the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status.
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Page 15: Forwarding Calls To An External Number
LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000, iPECS-MG To activate Call Forward from your phone to another phone or internal system resource: • Press on and button, SPEAKER • Dial the type of forward code 1-4, 1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer •…
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Page 16
(station number and password). In addition, from a remote location, you must access the system through a DISA enabled CO line. In iPECS-LIK, iPECS SBG-1000 To activate Call Forward, Off Premise (forward to an external number) from your phone: • Press… -
Page 17: Forwarding Callers To A Text Message
Replace the handset, return to idle. 2.6.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
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Page 18
LIP-8002E/2AE User Guide Message 5: OUT OF OFFICE RETURN UNKNOWN Message 6: CALL (enter up to 17 digits) Message 7: IN OFFICE STA xxxx Message 8: IN MEETING RETURN AT TIME hh:mm Message 9: AT HOME Message 0: AT BRANCH OFFICE… -
Page 19
LIP-8002E/2AE User Guide Q – 11 A — 21 D — 31 Z – 12 B — 22 E — 32 . – 13 C — 23 F — 33 1 – 10 2 — 20 3 — 30 G – 41… -
Page 20
LIP-8002E/2AE User Guide Letter Type Uppercase (ABC) Lowercase(ABC) Dial Pad button Button depressions < <… -
Page 21: Placing Calls
LIP-8002E/2AE User Guide 3. Placing Calls 3. Placing 3.1 Internal Calls Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’…
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Page 22: To Leave A Message Wait
Placing external CO/VoIP calls External calls are placed on DN buttons are accessed by a button on the iPECS Phone assigned as DN. If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route.
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Page 23: Waiting For The Next Available Co/Ip Line
LIP-8002E/2AE User Guide To place an external call: • Lift the Handset, • Dial the CO access code, • Dial the desired number. 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.
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Page 24: To Disable Dialing From Your Phone
LIP-8002E/2AE User Guide In iPECS-MG To enter an Account Code before the call: • Lift the handset, • Dial 550, • Dial the Account Code (1-12 digits), • Dial *, Intercom dial tone is heard, • Place the CO/IP call as normal.
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Page 25: To Temporarily Override Dialing Restrictions At A Phone
LIP-8002E/2AE User Guide • Dial your Authorization code, • Press HOLD 3.2.5 To temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For…
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Page 26: Using Automated Dialing
Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. In iPECS-LIK, iPECS SBG-1000 To dial the Last Number for an external call: • Dial Last Number Redial code •…
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Page 27: Using System Speed Dial Numbers
SPEED • Dial the desired System Speed dial bin number (200-999 for iPECS SBG-1000 & Micro & 50 & 100, 2000-4999 for iPECS- 300, 2000-7999 for iPECS-600, 20000-31999 for iPECS- 12000, 2000-2999 for iPECs-MG100 , or 2000-3999 for iPECS-MG300).
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Page 28
Press button, TRANS SPEED • Dial Speed bin number, • Dial CO Access Code, (Skip this step in iPECS SBG-1000) • Dial the desired number you wish to store, • Press HOLD • Enter the name associated the number, if desired, using the following Character Entry Chart, •… -
Page 29: Dial By Name And Entering Your Name
LIP-8002E/2AE User Guide Character Entry Chart 3.3.5 Dial by Name and Entering Your Name Dial by Name employs three different Directories: Private directory (Station Speed dial), Public Directory (System Speed dial), or Intercom directory. NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters).
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Page 30: Acnr: To Retry A Busy External Number Until Answered
ACNR request as well as connect you to the remote party. A Redial button must be assigned at the station. In iPECS-LIK, iPECS SBG-1000, iPECS-MG To set up an ACNR, while on an outgoing call: • Press the assigned Redial button •…
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Page 31: Handling
LIP-8002E/2AE User Guide 4. Handling 4. Call 4.1 Call Transfer: Sending a call to a different destination Handling You can send an active call to another station or other resource of the system, using Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer).
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Page 32: Joining Multiple People In A
Setting up a Conference Room In addition to establishing a Conference, up to 9 (iPECS-LIK) Conference Rooms can be set up, letting up to 32 parties converse when using a MCIM or up to 128 parties converse when using a VPCM.
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Page 33
LIP-8002E/2AE User Guide In iPECS-LIK To set-up a Conference Room: • Press the button, TRANS • Dial 53 to create a Conference Room, • Dial the desired Conference Room number (1~9), • If desired, enter a password for the Conference Room (must be exactly 5 digits), •… -
Page 34: Lacing A Call On Hold To Page
User of Call Park. Parked calls are subject to Hold Recall after the Call Park timer. In iPECS-LIK, iPECS SBG-1000 To park an active external call: • Press TRANS • Dial the Call Park Location code, •…
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Page 35: Esponding To Mesages
LED will be flashing to indicate a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided. You may respond with a call back. In iPECS-LIK, iPECS SBG-1000 To respond to your Station messages: • Press…
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Page 36
, either the message contents summary is CALL BACK shown or the number of voice mails is shown, • If the message contents summary is shown, dial ‘3’ (iPECS- LIK) / ‘2’ (iPECS SBG-1000) to select VSF messages, • Press CALL BACK •… -
Page 37
LIP-8002E/2AE User Guide To access Voice Mail Box from a Remote Location: • Lift the handset, • Dial the telephone number of a DISA CO line assigned for answer by the Auto Attendant, • Upon answer, dial 523 (VMIB Access Code), •… -
Page 38: Ccess
When away from your desk or office you can place and receive calls on a registered mobile phone. Calls to your iPECS Phone will ring your Mobile Phone and you can place calls using the resources of the iPECS. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
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Page 39
Press the button. HOLD To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, •… -
Page 40
LIP-8002E/2AE User Guide To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, •… -
Page 41: Mobile Phone E 7. Misc . Features
Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
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Page 42
• Dial 546(Meet-Me-Page code). 7.3 Push-To-Talk (PTT) Page (iPECS-LIK, iPECS-MG) iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once… -
Page 43: Ackground Usic And Using Internal Push -Talk (Ptt) Pake Alarm
Press program type 1 (1: Fixed button, 2: Number, 0:Delete) • ▲▼ , Choose the button type as PTT using • Press HOLD 7.4 Wake-Up Alarm iPECS supports an Alarm Clock for each station. You can set the alarm clock to repeat daily or as a one-time alarm.
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Page 44: ( Ipecs-Lik, Ipecs-Mg)
Press HOLD To erase Wake-Up: • Press TRANS • Dial the Station User program code Code 42 (iPECS-LIK) / 22 (iPECS SBG-1000/14(iPECS-MG), • Press HOLD 7.5 System Voice Memo (iPECS-LIK, iPECS-MG) The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, date, time, and feature status.
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Page 45
LIP-8002E/2AE User Guide Locked (Temporary COS) COS x To hear Date & Time memo: • Dial “Information voice announce” feature code and dial 1, date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •… -
Page 46: Lex Buttons
8.1 Entering Station Program Data Features & Flex Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved.
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Page 47
LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000, iPECS-MG To assign a feature to a Flex button: • Press TRANS • Press the desired Flex button, • Input number to dial • Press HOLD To assign Fixed button to a Flex button: •… -
Page 48
User Guide To access Network settings: • Press button and search (Network) or (Network TRANS Settings) – Dial ‘78’(iPECS-LIK) / ‘38’(iPECS SBG-1000) / ‘80’(iPECS-MG) or press button more than 2 TRANS seconds in iPECS-LIK or iPECS SBG-1000. • Enter the password (default=147*); the following will display:… -
Page 49
LIP-8002E/2AE User Guide Appendix A User Program Codes Code Function Code Function Answer Mode(H/T/P) Send SMS MESSAGE Station Name Program Received SMS MESSAGE Set Wake Up Mobile-Ext. Enable Reset Wake Up Mobile-Ext. Number PGM Language Program Mobile-Ext. CLI PGM LCD Date Mode Change… -
Page 50
LIP-8002E/2AE User Guide Code Function Code Function Station Ring Download Network Configuration Ear Mic Headset Display Phone Version Knock down Station COS Record button Restore Station COS ISDN CLIR button Walking COS ISDN COLR button ICR Scenario ACD DND button… -
Page 51: Pecs-Mg)
LIP-8002E/2AE User Guide Code Function Code Function Call Coverage button Register Bluetooth device LCD Display Language Activate Bluetooth device Sys version display iPECS SBG-1000 Code Function Code Function Intercom Answer Mode Network Configuration Headset/Speakerphone mode Forced FWD to Destination Select Headset Ring type…
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Page 52
LIP-8002E/2AE User Guide Code Function Remarks ICM Ring Type TRK Ring Type Ring Download LIP-Series Only Back Ground Music Temporary COS Auth. Code required Retrieve COS Auth. Code required COS Override Auth. Code required (Walking COS) Register Password Call Log Protect… -
Page 53: Network Configuration Appendixa User P Appendixb Useful I Notice
LIP-8002E/2AE User Guide Appendix B Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Web Site (http://www.ericssonlg.com).
Бесплатные консультации специалистов
Обучение инженеров компаний
- Описание
- Файлы для скачивания
ip-телефон для системы iPECS.
Описание
Основные функции:
Двухстрочный дисплей (128 x 22)
Набор номера без поднятия трубки
4 программируемые клавиши
Индикатор поступления вызова/ожидающего сообщения
Навигационная клавиша
Речевые кодеки G.711,G.729a/b
Протокол IPKTS
Работает в системах ipLDK-60,iPECS-LIK,iPECS-MG.
Технические характеристики
LIP-8050E | LIP-8040E | LIP-8024E | LIP-8012E | LIP-8008E | LIP-8002E/ 8002AE |
|
ЖК-дисплей | 4,3дюйма | 9-ти строчный | 4-х строчный | 3-х строчный | 5-ти строчный | 2-х строчный |
Подсветка дисплея | да | да | да | да | нет | нет |
Локальная сеть | 2×10/ 100BASE-T |
2×10/100/ 1000BASE-T |
2×10/100/ 1000BASE-T |
2×10/100/ 1000BASE-T |
2×10/ 100BASE-T |
2×10/ 100BASE-T |
Программируемые клавиши |
5 | 10 | 24 | 12 | 8 | 4(без BLF) |
Программные клавиши |
3 | 3 | 3 | 3 | 3 | нет |
Клавиши навигации |
да | да | да | да | нет | да |
Программируемые кнопки |
8 | 8 | 8 | 8 | 8 | 8 |
Индикация MWI ожидающего сообщения (MWI) | да | да | да | да | д | да |
Питание через Ethernet (POE) | да (класс 2) | да (класс 2) | да (класс 2) | да (класс 2) | да (класс 2) | да (класс1)/нет |
Спикерфон | да | да | да | да | да | да |
Bluetooht (опционально) |
да | да | да | нет | нет | нет |
Консоли DSS | Все консоли DSS/LSS |
Все консоли DSS/LSS |
Все консоли DSS/LSS |
Все консоли DSS/LSS |
8040LSS | 8040LSS |
VPN (OpenVPN) | да | да | да | да | да | |
LLDP-MED | да | да | да | да | да | да |
Кодек | G.721,723, 729,722 |
G.721,723, 729,722 |
G.721,723, 729,722 |
G.721,723, 729,722 |
G.721,723, 729,722 |
G.711,729 |
IP адрес | статический/DHCP | |||||
Протокол | Ericsson-LG iPECS протокол | |||||
Безопасность | DiffServ.TLSw/AES-128. SRTPw/AES-128 | |||||
Основные функции | Сокращенный набор,Повторный набор, Удержание вызова |
Программное обеспечение для плат и устройств доступно для скачивания только
зарегистрированным партнерам. Войдите в личный кабинет
или
зарегистрируйтесь!
LIP-8002E/2AE
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To place a call using Station Speed Dial Bin:
•
•
•
To enter a Station Speed Dial number with CO Line and Name:
•
•
•
•
•
•
•
Dial Pad
Button
1
2
3
4
5
6
You can easily program each speed dial bin with
telephone numbers, up to 23 digits, to meet your needs.
The numbers may include several ‘special’ instructions:
PAUSE will momentarily stop dialing.
FLASH as 1
FLASH not as 1
flash on the CO
When entering a Speed Dial, a 16 character name may
be associated with the number for Dial by Name.
Press
button,
SPEED
Dial the desired Station Speed dial bin number.
Or
Press the assigned Station Speed Dial button,
Press
/
TRANS
PGM
Dial Speed bin number,
Dial CO Access Code, (Skip this step in iPECS SBG-1000)
Dial the desired number you wish to store,
Press
,
HOLD
Enter the name associated the number, if desired, using the
following Character Entry Chart,
Press
.
HOLD
Uppercase
(ABC)
1
2
@
:
A
B
D
E
G
H
J
K
M
N
st
digit—Activate dial tone detect.
st
digit—The system will generate a
line.
and
button,
SPEED
Letter Type
Number of Button depression
3
4
1
/
<
@
C
a
F
d
I
g
L
j
O
m
22
Lowercase
(ABC)
2
3
4
:
/
<
b
c
e
f
h
i
k
l
n
o
User Guide
Num
1
1
2
3
4
5
6
Dial an extension number
●
Or: Dial the external number required
●
While connected to an outside line, press the
TRANS/PGM
●
Dial the desired extension number, (700-899)
●
Hang up to complete call transfer
●
Or: Announce the call, then hang up to complete call transfer
●
Dial
*1
to answer an unattended phone ringing in your area
●
Using Speed Dial Numbers
Press the
Speed
Button
●
Dial the speed bin number you wish to call
(01-19 or
●
Do not Disturb (DND)
Press
Dnd
(Toggle On/Off)
●
Dial
*53
(Toggle On/Off) — 8 button
●
Dial
52
— automatically starts last number redial
●
To place call on hold
Press the
HOLD/SAVE
button
●
To retrieve
Press flashing line /loop flex button
●
To Put a Call on Park
While connected to an outside call
●
Press the
TRANS/PGM
●
Dial the Call Park Location (601-609)
●
Hang up
●
Retrieve a Parked Call
Dial the Call Park Location (601-609)
●
LIP-8002E User Guide
Placing a Call
Voice Mail
Dial 999, enter password: extension plus your password
Call Transfer
Greetings:
Record Greeting
Messages:
Retrieve Message
Call Pickup
Delete Message
Save/Skip Message
Replay Message
Retrieving Voice Mail Messages Externally (DDI’s)
200-999)
Dial DDI Number
●
During Message press # key
●
Enter Authorisation Code (2 to 5 digits) followed by #
●
Follow prompts
●
l
Redia
Dial
49
●
Dial the desired call forward type
●
1 —
Immediate
2 —
Busy
Holding Calls
3 —
No Answer
4 —
Busy/no answer
5 —
Immediate to an External Number
6 —
No Answer to an External Number
Dial the destination you wish to forward your calls to
●
send to Voice Mail)
Call Park
To cancel a Call Forward
Dial
59
●
Dial
#00
●
Dial
#7
For «Internal» Paging
●
Dial
#5
For External Paging
●
Voice Mail
Press
8
Press
1
Press
3# or Delete Soft Key
Press
2
Press
1
Call Forward
(700-899
For «All Call» Paging
Flexible Keys
Program Flexible Buttons
Press the
TRANS/PGM
button
●
Press a flexible button you wish to program
●
Enter the desired code (refer to the table below)
●
Press the
HOLD/SAVE
button
●
Extensions
Call Park
Group Call Pickup
Speed Dial
Call Log
Background Music
Call Back
Redial
Conference
Flash
Speed
Dial by name Keys Chart
Q — 11
Z — 12
. — 13
1 — 10
G — 41
H — 42
I — 43
4 — 40
P — 71
or dial
999
to
Q — 72
R — 73
S — 74
7 — 70
*1 — Blank
Paging
*2 — :
*3 — ,
Flexible (Flex) Buttons
700-899
601-609
*1
Speed 01-19
Speed 200-999
TRANS/PGM + 57
TRANS/PGM + 73
TRANS/PGM + 92
TRANS/PGM + 97
TRANS/PGM + 91
TRANS/PGM + 94
TRANS/PGM + 90
A — 21
D — 31
B — 22
E — 32
C — 23
F — 33
2 — 20
3 — 30
J — 51
M — 61
K — 52
N — 62
L — 53
O — 63
5 — 50
6 — 60
W — 91
T — 81
X — 92
U — 82
Y — 93
V — 83
Z — 94
8 — 80
9 — 90
0-00
#
Voice Mail
Dial 999, enter password: extension plus your password
Greetings:
Record Greeting Press 8
Messages:
Retrieve Message Press 1
Delete Message Press 3# or Delete Soft Key
Save/Skip Message Press 2
Replay Message Press 1
Retrieving Voice Mail Messages Externally (DDI’s)
● Dial DDI Number
● During Message press # key
● Enter Authorisation Code (2 to 5 digits) followed by #
● Follow prompts
LIP-8002E User Guide
Extensions
Call Park
Group Call Pickup
Speed Dial
Call Log
Background Music
Call Back
Redial
Conference
Flash
Speed
700-899
601-609
*1
Speed 01-19
Speed 200-999
TRANS/PGM + 57
TRANS/PGM + 73
TRANS/PGM + 92
TRANS/PGM + 97
TRANS/PGM + 91
TRANS/PGM + 94
TRANS/PGM + 90
Flexible Keys
Program Flexible Buttons
● Press the TRANS/PGM button
● Press a flexible button you wish to program
● Enter the desired code (refer to the table below)
● Press the HOLD/SAVE button
Dial by name Keys Chart
Placing a Call
● Dial an extension number
● Or: Dial the external number required
Call Transfer
● While connected to an outside line, press the TRANS/PGM
● Dial the desired extension number, (700-899)
● Hang up to complete call transfer
● Or: Announce the call, then hang up to complete call transfer
Call Pickup
● Dial *1 to answer an unattended phone ringing in your area
Using Speed Dial Numbers
● Press the Speed Button
● Dial the speed bin number you wish to call (01-19 or 200-999)
Do not Disturb (DND)
● Press Dnd (Toggle On/Off)
● Dial *53 (Toggle On/Off) — 8 button
Redial
● Dial 52 — automatically starts last number redial
Paging
● Dial #00 For “All Call” Paging
● Dial #7 For “Internal” Paging
● Dial #5 For External Paging
Voice Mail
● Dial 49
● Dial the desired call forward type
1 — Immediate
2 — Busy
3 — No Answer
4 — Busy/no answer
5 — Immediate to an External Number
6 — No Answer to an External Number
● Dial the destination you wish to forward your calls to (700-899 or dial 999 to
send to Voice Mail)
To cancel a Call Forward
● Dial 59
Call Forward
Holding Calls
To place call on hold
● Press the HOLD/SAVE button
To retrieve
● Press flashing line /loop flex button
Call Park
To Put a Call on Park
● While connected to an outside call
● Press the TRANS/PGM
● Dial the Call Park Location (601-609)
● Hang up
Retrieve a Parked Call
● Dial the Call Park Location (601-609)
Flexible (Flex) Buttons
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LIP-8002E/8002AE
User Guide
Please read this manual carefully before operating Phone. Retain it for future reference
LIP-8002E/2AE User Guide
Revision History
Issue
1.0
1.1
Date Remark
Mar. 2012 Initial Release
Oct. 2012 Changed CI to Ericsson-LG
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities.
The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.
Copyright© 2012 Ericsson-LG Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. Ericsson-LG reserves the right to make changes in specifications at any time without notice. The information furnished by Ericsson-LG in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. iPECS is trademarks of Ericsson-LG Co., Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies.
LIP-8002E/2AE User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion.
1. Only trained and qualified service personnel shall install, replace or service the phone.
2. Do not spill liquid life water on the phone. If so, call the service center as this may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power cord and the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands. This may result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may result in fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure children or result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal objects into the phone. This may cause electric shock or damage the equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such as petrol, alcohol, or acetone as this may cause a fire or result in discoloration or damage to plastics. Do not clean with wax or silicon products as these may enter the equipment and cause operation to become unstable.
LIP-8002E/2AE User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
LIP-8002E/2AE User Guide
Table of Contents
1.
I
NTRODUCTION
……………………………………………………………………………………. 1
1.1
1.4
1.2
F
1.3
F
EATURE
I
G
ENERAL
EATURE
………………………………………………………………………………………………………………………………… 1
I
NFORMATION
……………………………………………………………………………………………………….. 1
G
ROUPINGS
………………………………………………………………………………………………………….. 1
PECS LIP-8002E/2AE P
HONE
D
ESCRIPTION
…………………………………………………………….. 2
1.5
LIP-8002E/2AE P
HONE
I
NSTALLATION
………………………………………………………………………….. 3
1.5.1
Wiring Connectors …………………………………………………………………………….. 4
1.5.2
Power ……………………………………………………………………………………………… 4
1.5.3
Wall Mount ……………………………………………………………………………………….. 4
2.
R
ECEIVING
C
ALLS
……………………………………………………………………………… 5
2.1
A
2.2
R
2.3
D
NSWERING A
IFFERENTIAL
C
ALL
W
HILE
I
DLE
……………………………………………………………………………………….. 5
ESPONDING TO A
C
ALL
W
HILE
B
USY
……………………………………………………………………………… 5
2.4
A
NSWERING
R
ING
S
IGNALS
…………………………………………………………………………………………….. 6
C
ALLS TO
O
THER
S
TATIONS
……………………………………………………………………….. 7
2.5
U
SING
D
O
-N
OT
2.6
F
ORWARDING
C
-D
ISTURB
ALLS
(DND)
TO
B
LOCK
I
NCOMING
C
ALLS
…………………………………… 8
……………………………………………………………………………………………………………. 8
2.6.1
Forwarding calls to another station or Voice Mail ……………………………………. 8
2.6.2
Forwarding calls to an external number …………………………………………………. 9
2.6.3
Forwarding callers to a Text Message …………………………………………………. 11
3.
P
LACING
C
ALLS
……………………………………………………………………………….. 15
3.1
I
NTERNAL
C
ALLS
………………………………………………………………………………………………………………….. 15
3.1.1
Using Camp-On when calling a busy station ………………………………………… 15
3.1.2
To leave a Message Wait ………………………………………………………………….. 16
3.2
E
XTERNAL
C
ALLS
………………………………………………………………………………………………………………… 16
3.2.1
Placing external CO/VoIP calls…………………………………………………………… 16
3.2.2
Waiting for the next available CO/IP line ……………………………………………… 17
3.2.3
Account Codes: Tracking External calls for billing …………………………………. 17
3.2.4
To disable dialing from your phone …………………………………………………….. 18
3.2.5
To temporarily override dialing restrictions at a phone ……………………………. 19
3.3
U
SING
A
UTOMATED
D
IALING
…………………………………………………………………………………………….. 20
3.3.1
Using Last Number Redial (LNR) ……………………………………………………….. 20
3.3.2
Using and Entering Saved Number Dial ………………………………………………. 20
3.3.3
Using System Speed Dial Numbers ……………………………………………………. 21
3.3.4
Using and Entering Station Speed Dial Numbers ………………………………….. 21
3.3.5
Dial by Name and Entering Your Name ……………………………………………….. 23
3.3.6
ACNR: To retry a busy external number until answered …………………………. 24
4.
H
ANDLING
…………………………………………………………………………………………. 25
i
LIP-8002E/2AE User Guide
4.1
C
ALL
T
RANSFER
: S
ENDING A CALL TO A DIFFERENT DESTINATION
……………………………. 25
4.2
C
ALL
H
OLD
: P
LACING A CALL IN A WAITING STATE
……………………………………………………….. 25
4.3
J
OINING MULTIPLE PEOPLE IN A
C
ONFERENCE
………………………………………………………………. 26
4.3.1
Setting up a Conference Room ………………………………………………………….. 26
4.4
C
ALL
P
ARK
: P
LACING A CALL ON HOLD TO
P
AGE
………………………………………………………….. 28
5.
R
ETRIEVING
& R
ESPONDING TO
M
ESAGES
………………………………….. 29
5.1
R
ESPONDING TO A
5.2
G
ETTING
S
TATION
M
ESSAGE
W
AITING
I
NDICATION
…………………………………….. 29
V
OICE
M
AIL
M
ESSAGES
…………………………………………………………………………………… 29
6.
R
EMOTE
S
YSTEM
A
CCESS
……………………………………………………………… 32
6.1
D
IRECT
6.2
M
OBILE
I
NWARD
S
YSTEM
A
CCESS
(DISA) ……………………………………………………………………. 32
P
HONE
E
XTENSION
……………………………………………………………………………………………… 32
7.
M
ISC
.
F
EATURES
……………………………………………………………………………… 35
7.1
B
ACKGROUND
M
USIC AND
M
USIC ON
H
OLD
(
I
PECS-LIK)…………………………………………. 35
7.2
U
SING
I
NTERNAL
, E
XTERNAL AND
M
EET
-M
E
P
AGING
…………………………………………………. 35
7.3
P
USH
-T
O
-T
ALK
(PTT) P
AGE
(
I
PECS-LIK,
I
PECS-MG) ………………………………………….. 36
7.4
W
AKE
-U
P
A
LARM
……………………………………………………………………………………………………………….. 37
7.5
S
YSTEM
V
OICE
M
EMO
(
I
PECS-LIK,
I
PECS-MG) ……………………………………………………… 38
8.
S
ET
F
EATURES
& F
LEX
B
UTTONS
…………………………………………………. 40
8.1
E
NTERING
S
TATION
P
ROGRAM
D
ATA
……………………………………………………………………………… 40
8.2
A
SSIGNING
F
EATURES TO
F
LEX
B
UTTONS
…………………………………………………………………….. 40
8.3
N
ETWORK CONFIGURATION
……………………………………………………………………………………………….. 41
A
PPENDIX
A U
SER
P
ROGRAM
C
ODES
………………………………………………. 43
A
PPENDIX
B U
SEFUL
I
NFORMATION
: O
PEN
S
OURCE
S
OFTWARE
N
OTICE
…………………………………………………………………………………………………. 47
ii
LIP-8002E/2AE User Guide
1. Introduction
1. Introduction
1.1 General
Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone, and moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operation instructions.
The operations shown in this guide use the System’s base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the System (refer to your System.
Under certain operation conditions, this equipment cannot be relied upon to make emergency calls (loss of power, etc.). Alternative arrangements should be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located.
Features have been divided into groups,
Receiving calls
,
Placing calls
etc. Within each group, features are
arranged according to the difficulty of operation and frequency of use.
1
LIP-8002E/2AE User Guide
1.4 iPECS LIP-8002E/2AE Phone Description
The iPECS LIP-8002E/2AE Phone incorporates the latest in VoIP technology and is intended for basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8002E/2AE.
Features are generally accessed using programmed
fixed
, or
flexible buttons
, dial pad buttons, or dial codes
entered from the dial pad. In the remainder of this User
Guide, the Fixed or Flexible buttons are shown with a box surrounding the
BUTTON
designation. The following image shows the phone with button descriptions.
iPECS LIP-8002E/2AE Diagram
2
LIP-8002E/2AE User Guide
DND – Blocks all incoming calls.
Speed – Access speed dialing, speed programming.
Vol
– Adjusts volume for ringing, headset, and speakerphone; adjusts LCD brightness.
Trans/PGM – Call transfer, or programming mode.
Hold – Places active call on hold or saves programming information.
Call Back – Initiates call back request when calling a busy station; call is completed when busy station returns to idle status.
Speaker – Allows User to place a call while on-hook.
Toggle to activate.
Flexible – Some are system pre-programmed for line appearance, and some are user programmable.
Ring/MSG Indicator – Illuminates when ringing, or message waiting.
LCD Display – Phone interface for status, dialing directories, and text message information.
Hands-free Microphone – Used for hands-free speakerphone function.
1.5 LIP-8002E/2AE Phone Installation
The LIP-8002E/2AE can be connected to any standard
10/100 Base-T Ethernet switch port. When the LIP-
8002AE is connected to an 802.3af compliant switch port (ex., POE8), The LIP-8002E/2AE obtains power from the Ethernet port. When LAN power is available, do not use AC/DC adaptor. When LAN power is not available, the AC/DC adaptor must be used. The following image shows how to connect the handset, power cord, and LAN cable to the phone.(The LIP-
8002AE isn’t support PoE and can use only the supplied adaptor)
3
LIP-8002E/2AE User Guide
1.5.1 Wiring Connectors
The LIP-8002E/2AE has a two Ethernet ports one is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone, the other can be connected to a desktop PC. Using the cable, one
RJ-45 plug is inserted into the «LAN» jack. The other RJ-
45 plug is inserted into the RJ-45 jack previously wired to an Ethernet switch port accessible by the iPECS system. To power the LIP Phone over the LAN, the switch port must support POE (Power over Ethernet) standard 802.3af.
1.5.2 Power
The LIP-8002E/2AE can be powered by the AC/DC
Adapter-K- (5 V @0.7A) or over the LAN cable using the
POE8 or other 802.3af compliant switch. (The LIP-
8002AE isn’t support PoE and can use only the supplied adaptor)
If using the AC/DC Adapter, after connecting the Phone to the LAN, the Adapter’s DC voltage plug is inserted into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the mating receptacle of the AC Adapter, and the other end is inserted into the AC power outlet.
1.5.3 Wall Mount
The LIP-8002E/2AE can be wall mounted as needed.
The following instructions detail how to perform a wall mount installation:
• Mark and drill two (2) 7mm holes for plastic wall anchors.
• Insert the two (2) anchors into the holes and insert and tighten each screw leaving about 2.5 mm (1/8-inch) of the screw exposed.
• Slide the LIP-8002E/2AE over the screws and assure the phone is secure.
• NOTE—It may be necessary to remove the phone and tighten or loosen the screws for a secure mounting.
• For the wall-mounting, sleeve of the CAT5 cable should be moved backward to prevent it protrude.
4
LIP-8002E/2AE User Guide
2. Receiving
Calls
2. Receiving Calls
2.1 Answering a Call While Idle
There are 3 basic types of incoming calls; internal/external calls, Intercom Voice Announce calls, and
Hold
recalls.
Your phone may be assigned Ringing Line
Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button.
External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone.
Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call Coverage calls.
Calls placed on Hold, including Transfers, parked calls, etc., will Recall if left on hold for too long.
ICM Voice Announce calls are answered based on the
ICM Signaling mode at the receiving phone; in Hands-
Free (HF) mode, after the splash tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The
ICM Signaling mode can be assigned in
Station
Programming
.
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To answer a call ringing at your phone:
• Lift the handset, the call will be connected.
To respond to an Intercom Voice Announce call:
• Lift the handset to respond.
2.2 Responding to a Call While Busy
While you are busy on another call, you may receive a
Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tone on top
5
LIP-8002E/2AE User Guide of the existing call, as an indication of another call waiting.
While busy, certain stations can activate Voice-Over to your phone. When used audio is received from both the active call and the Voice-Over announcement.
Respond to any of these Off-hook Signals by: placing the existing call on Hold and responding to the new incoming call, activating
One-time DND.
To answer a Call Waiting:
• Press
HOLD
, and/or
• Press the
FLEX
button.
To active One-time DND:
• Press the
DND
button.
2.3 Differential Ring Signals
When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has
14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory; the remaining ten tones are in the system memory. Four of these ten can be downloaded into the phone memory for use as the 5 th to
8 th
Ring Tone
In iPECS-LIK
To download a Ring Tone from System memory:
• Press
TRANS
/
PGM
,
• Dial 1 for Ring Tones,
• Dial 5 for Ring Tone download,
• Dial the phone’s memory location to receive the tone (5-8),
• Dial 0-9 for the desired tone number; a sample tone is played downloading the selected one.
• Press
HOLD
to download and a confirmation tone is heard.
To select a Ring Tone from phone memory:
• Press the
TRANS
/
PGM
button,
• Dial 1 for Ring Tones,
• Dial 1 or 2 for Internal or External ring,
• Dial 1-8 for the desired tone number; a sample tone is heard,
• Press
HOLD
to make the selection
6
LIP-8002E/2AE User Guide
In iPECS-MG
To download a Ring Tone from System memory:
• Press
TRANS
/
PGM
,
• Dial 2 for Ring Tones,
• Dial 3 for Ring Tone download,
• Dial the phone’s memory location to receive the tone (5-8),
• Dial 0-9 for the desired tone number; a sample tone is played downloading the selected one.
• Press
HOLD
to download and a confirmation tone is heard.
To select a Ring Tone from phone memory:
• Press the
TRANS
/
PGM
button,
• Dial 2 for Ring Tones,
• Dial 1 or 2 for Internal or External ring,
• Dial 1-8 for the desired tone number; a sample tone is heard,
• Press
HOLD
to make the selection
2.4 Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code for one-touch access.
NOTE—Pick-Up will not answer calls on the ringing station Private Line unless the line appears on your phone.
To answer a call ringing at another station:
• Lift the handset,
• Dial Directed Call Pick-Up code,
• Dial the Intercom Number of the ringing station; call is connected.
To answer a call ringing at a station in your group:
• Lift the handset,
• Dial Group Call Pick-Up code, the call is connected.
7
LIP-8002E/2AE User Guide
2.5 Using Do-Not-Disturb (DND) to Block Incoming Calls
Activate Do-Not-Disturb (DND) when you wish not to be interrupted by pressing the DND button; the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status.
Activate Do-Not-Disturb while busy (One-Time DND);
DND will be active only for the duration of the present call, and requires a DND button.
When an Executive activates DND, calls are forwarded to the paired Secretary automatically.
The Attendants and Secretary may be able to activate
DND Override and Intrude on an active call. The
Attendants may also cancel DND at other stations.
2.6 Forwarding Calls
2.6.1 Forwarding calls to another station or Voice Mail
Incoming calls may be diverted to other resources of the system. Resources include other stations, Internal
Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status.
Call Forward can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or ‘type of forward’ as below:
1: Unconditional—All calls to the station, except recalls, are forwarded.
2: Busy—Immediately forwards all calls, except recalls, when the station is busy.
3: No Answer—Forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer.
4: Busy/No Answer—Forwards calls if the station is busy or does not answer within the No Answer timer.
When you forward calls from a different station, you may
need to enter your
Authorization Code
(station number
and password).
8
LIP-8002E/2AE User Guide
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To activate Call Forward from your phone to another phone or internal system resource:
• Press
SPEAKER
on and
DND
button,
• Dial the type of forward code 1-4,
1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer
• Dial the destination number.
• Press
HOLD
button or OK button to save.
To deactivate Call Forward from your phone:
• Press
SPEAKER
on,
• Press
DND
button
• Press the ‘#’ key.
To activate Call Forward for your phone from a different phone
(Call Forward, Remote):
• Press
SPEAKER
on and
DND
button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization Code (Station number & Password),
• Dial the type of forward code 1-4,
• Dial the destination number,
• Press
HOLD
button or OK button to save.
To deactivate Call Forward, Remote:
• Press
SPEAKER
on,
• Press
DND
button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization Code (Station number & Password),
• Press the ‘#’ key.
2.6.2 Forwarding calls to an external number
Forward calls to an external CO/IP destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as below:
1: Unconditional—All calls to the station, except recalls, are forwarded internally or externally.
9
LIP-8002E/2AE User Guide
2: Busy—Immediately forwards all calls to the station, except recalls, when station is busy.
3: No Answer—Forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer.
4: Busy/No Answer—Forwards calls if the station is busy or does not answer within the No Answer timer.
When you forward calls from a different station or a remote location, you may need to enter your
Authorization Code
(station number and password). In
addition, from a remote location, you must access the
system through a
DISA
enabled CO line.
In iPECS-LIK, iPECS SBG-1000
To activate Call Forward, Off Premise (forward to an external number) from your phone:
• Press
SPEAKER
on and
DND
button,
• Dial the type of forward code 1-4,
1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer,
• Press
SPEED
,
• Dial Speed Dial bin number.
To activate Call Forward, Off Premise (forward to an external number) from a different phone:
• Press
SPEAKER
on and
DND
button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization Code (Station number & Password),
• Dial the type of forward code 1-4,
1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer,
• Press
SPEED
,
• Dial Speed Dial bin number.
To activate Call Forward, Off Premise (forward to an external number) from a remote location:
• Dial the telephone number of a DISA assigned CO line,
• While receiving dial-tone, dial the Call Forward feature code,
• Dial your Authorization code (Station number & Password),
• Dial the type of forward code 6-9,
• Dial Speed Dial bin number.
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LIP-8002E/2AE User Guide
In iPECS-MG
To activate Call Forward, Off Premise (forward to an external number) from your phone:
• Press
SPEAKER
on and
DND
button,
• Dial the type of forward code 1-4,
1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer,
• Dial Telephone number,
• Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external number) from a different phone:
• Press
SPEAKER
on and
DND
button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization Code (Station number & Password),
• Dial the type of forward code 1-4,
1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer,
• Dial Telephone number,
• Replace the handset, return to idle.
2.6.3 Forwarding callers to a Text Message
Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your
Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text
Message.
There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and
one assigned by you, see
Station Speed Dial Character entry chart
.
In addition, there are ten fixed Pre-defined Text
Messages; some allow auxiliary input for time, date, etc.
(as shown in message list).
Message 1: LUNCH RETURN AT hh:mm
Message 2: ON VACATION
RETURN AT DATE mm:dd
Message 3: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 4: OUT OF OFFICE
RETURN AT DATE mm:dd
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LIP-8002E/2AE User Guide
Message 5: OUT OF OFFICE
RETURN UNKNOWN
Message 6: CALL (enter up to 17 digits)
Message 7: IN OFFICE STA xxxx
Message 8: IN MEETING
RETURN AT TIME hh:mm
Message 9: AT HOME
Message 0: AT BRANCH OFFICE
Message *:
#:
User Custom Message
Deactivate
In iPECS-LIK
To activate Custom or Pre-Defined Message Forward:
• Press
TRANS
/
PGM
,
• Dial User Program feature code 51,
• Dial the two-digits text Message code
(01-10: Pre-Defined, 00: Customer),
• Dial any auxiliary input for messages 01-04 and 06-08,
• Press
HOLD
, forward confirmed.
To cancel activated Message:
• Press
TRANS
/
PGM
,
• Dial User Program feature code 51,
• Dial # and Press
HOLD
To program the Station Custom Message (00) at your station:
• Press
TRANS
,
• Dial User Program feature code 52,
• Enter Message contents, up to 24 characters, using the following Character Entry Chart:
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LIP-8002E/2AE User Guide
Q – 11
Z – 12
. – 13
1 – 10
A — 21
B — 22
C — 23
2 — 20
D — 31
E — 32
F — 33
3 — 30
G – 41
H — 42
I — 43
4 — 40
P — 71
R — 72
S — 73
Q — 7*
7 — 70
J — 51
K — 52
L — 53
5 — 50
T — 81
U — 82
V — 83
8 — 80
M — 61
N — 62
O — 63
6 — 60
W — 91
X — 92
Y — 93
Z — 9#
9 — 90
Blank — *1
: — *2
, — *3
0-00
• Press
HOLD
, message saved.
#
In iPECS-MG
To activate Custom or Pre-Defined Message Forward:
• Press
TRANS
/
PGM
,
• Dial User Program feature code 41,
• Dial the one-digits text Message code(0-9),
• Dial any auxiliary input for messages 01-04 and 06-08,
• Press
HOLD
, forward confirmed.
To cancel activated Message:
• Press
TRANS
/
PGM
,
• Dial User Program feature code 41,
• Dial # and Press
HOLD
To program the Station Custom Message (00) at your station:
• Press
TRANS
,
• Dial User Program feature code 42,
• Enter Message contents, up to 24 characters, using the following
Character Entry Chart:
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LIP-8002E/2AE User Guide
Letter Type
Dial Pad button
Uppercase (ABC) Lowercase(ABC) Num
Button depressions
1 2 3 4 1 2 3 4 1
1
2
3
4
8
9
0
*
#
5
6
7
@ :
A B
D E
G H
J K
M N
P Q
T U
W X
.
*
,
#
<
!
Z
S
/
C
F
I
V
Y
?
L
O
R
.
* t w
# j m p
@ : a b d e g h
, u x k n q
<
! z s
/ c f i v y
? l o r
1
2
3
4
8
9
0
*
#
5
6
7
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LIP-8002E/2AE User Guide
3. Placing
Calls
3. Placing Calls
3.1 Internal Calls
You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard. Ring or
Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a ringing
ICM call will allow Voice Announce.
You can assign a Flex button for Direct Station
Selection/Busy Lamp Field (DSS/BLF). The
DSS
/
BLF button allows you to call another station with a single touch of the button.
When you go off-hook, you may connect to another station or system resource automatically. This Prime
Line Preference may be immediate or delayed allowing you to take other actions during the delay. Otherwise, you may press another Flex button before going offhook to override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone will time-out, and after the Howler tone is received, your phone will be placed out-of-service in Intercom
Lock-Out; you then must hang-up to return the phone to an idle state.
To place an Intercom call:
• Lift the handset,
• Dial the Intercom number of the desired station,
• When the call is answered or the Splash tone is heard, speak to the called party.
3.1.1 Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On,
Callback or Voice Over at the station. Camp-On allows you to wait off-hook for the called station to answer. Callback allows you to hang-up, and when the busy station returns to an idle state, the system will call your Station; after you answer the callback, the system will call the previously busy station.
If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next station by dialing just the last digit of the Intercom number.
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LIP-8002E/2AE User Guide
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To Camp-On (wait off-hook) for a busy station:
• Call a busy station and press ‘*’,
• Wait for party to answer.
To Callback (wait on-hook) for a busy station:
• Press the
CALL BACK
button and hang-up.
To make a Voice Over announcement to a busy station:
• Press ‘#’, and after the Splash tone is heard, begin speaking.
3.1.2 To leave a Message Wait
If the called user does not answer or is in DND mode, you may leave a Message Wait. The called user will receive a Message Wait indication; the MSG LED will flash.
To activate Message Waiting:
• Press the
CALL BACK button and hang-up.
3.2 External Calls
3.2.1 Placing external CO/VoIP calls
External calls are placed on DN buttons are accessed by a button on the iPECS Phone assigned as DN.
If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route.
You may be assigned Dialing and/or CO/IP Line
Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Class Of Service
(COS), which establish dialing restrictions, may vary during Day and Night operation (Day/Night COS).
You may need to enter an
Authorization code
before
placing calls, in which case you will receive a second dial tone.
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LIP-8002E/2AE User Guide
To place an external call:
• Lift the Handset,
• Dial the CO access code,
• Dial the desired number.
3.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
To activate a queue if the selected/dialed line is busy:
• Select/dial a busy CO/IP line,
• Press the
CALL BACK
button,
• Return to an idle state by going on-hook; when the line becomes available, the Station will be notified with ringing.
3.2.3 Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to track calls for billing or other purposes. When an
Account Code is entered, it is output from the system to a printer in the SMDR report. An Account Code Flex button can be programmed (refer to
Assigning features to Flex buttons
).
In iPECS-LIK
To enter an Account Code before the call:
• Lift the handset,
• Press the assigned Account Code button,
• Dial the Account Code (1-12 digits),
• Dial *, Intercom dial tone is heard,
• Place the CO/IP call as normal.
To enter an Account Code during a call:
• Press the assigned Account Code button,
• Dial the Account Code (1-12 digits),
• Dial *.
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LIP-8002E/2AE User Guide
In iPECS-MG
To enter an Account Code before the call:
• Lift the handset,
• Dial 550,
• Dial the Account Code (1-12 digits),
• Dial *, Intercom dial tone is heard,
• Place the CO/IP call as normal.
3.2.4 To disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating
Temporary COS, which will disable dialing outside calls from the phone. To deactivate Temporary COS you must enter the Station’s Authorization code.
In iPECS-LIK
To activate Temporary COS:
• Press
TRANS
/
PGM
,
• Dial Extension Class Down code (21),
• Press
HOLD
.
To deactivate Temporary COS:
• Press
TRANS
/
PGM
,
• Dial Extension Class Recover code (22),
• Dial your Authorization code (station number and code),
• Press
HOLD
.
In iPECS-MG
To activate Temporary COS:
• Press
TRANS
/
PGM
,
• Dial Extension Class Down code (31),
• Dial your Authorization code,
• Press
HOLD
.
To deactivate Temporary COS:
• Press
TRANS
/
PGM
,
• Dial Extension Class Recover code (32),
18
LIP-8002E/2AE User Guide
• Dial your Authorization code,
• Press
HOLD
.
3.2.5 To temporarily override dialing restrictions at a phone
Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the F
LASH
button to regain CO/IP dial-tone.
In iPECS-LIK
To activate Walking COS:
• Press
TRANS
/
PGM
,
• Dial User Program code 23,
• Dial your Authorization Code (Station number and password),
• Place call as normal.
In iPECS-MG
To activate Walking COS:
• Press
TRANS
/
PGM
,
• Dial User Program code 33,
• Dial your Authorization Code (Station number and password and *),
• Place call as normal.
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LIP-8002E/2AE User Guide
3.3 Using Automated Dialing
3.3.1 Using Last Number Redial (LNR)
The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer.
In iPECS-LIK, iPECS SBG-1000
To dial the Last Number for an external call:
• Dial Last Number Redial code
Or
• Press
SPEED
button and ‘*’,
• Use Vol Up/Vol Down or Navigation buttons to select the desired number,
• Press
HOLD
.
In iPECS-MG
To dial the Last Number for an external call:
• Dial Redial code
Or
• Press
SPEED
button and ‘*’.
3.3.2 Using and Entering Saved Number Dial
You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time. The Saved number is stored until a new number is saved.
In iPECS-LIK, iPECS SBG-1000
To place a call using Saved Number Dial:
• Lift the handset,
• Press
• Dial #
SPEED
.
To store a number in the Saved Number Dial:
• While on an outgoing external call, press
SPEED
twice.
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LIP-8002E/2AE User Guide
In iPECS-MG
To place a call using Saved Number Dial:
• Lift the handset,
• Press
SPEED
.
• Dial #
To store a number in the Saved Number Dial:
• While on an outgoing external call, press
SPEED
twice.
3.3.3 Using System Speed Dial Numbers
The iPECS-CM system has 3000 System Speed Dial numbers. The iPECS SBG-1000 & Micro & 50 & 100 system has 800 System Speed Dial numbers. The iPECS-300 has 3000 System Speed Dial numbers.
The iPECS-600 system has 6000 System Speed Dial numbers. The iPECS-1200 system has 12000 System
Speed Dial numbers. You may, if allowed, use System
Speed Dial to call frequently dialed numbers.
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To place a call using System Speed Dial Bin:
• Press
SPEED
button,
• Dial the desired System Speed dial bin number (200-999 for iPECS SBG-1000 & Micro & 50 & 100, 2000-4999 for iPECS-
300, 2000-7999 for iPECS-600, 20000-31999 for iPECS-
12000, 2000-2999 for iPECs-MG100 , or 2000-3999 for iPECS-MG300).
Or
• Press the assigned System Speed Dial button.
3.3.4 Using and Entering Station Speed Dial Numbers
Each station in the iPECS-CM System is allocated memory for 100 Station Speed Dial numbers. The iPECS SBG-1000 & Micro & 50 & 100 support 20
Station Speed Dial numbers. The iPECS-300 & 600 &
1200 support 100 Station Speed Dial numbers.
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LIP-8002E/2AE User Guide
You can easily program each speed dial bin with telephone numbers, up to 23 digits, to meet your needs.
The numbers may include several ‘special’ instructions:
PAUSE will momentarily stop dialing.
FLASH as 1 st
digit—Activate dial tone detect.
FLASH not as 1 st
digit—The system will generate a
flash on the CO line
.
When entering a Speed Dial, a 16 character name may be associated with the number for Dial by Name.
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To place a call using Station Speed Dial Bin:
• Press
SPEED
button,
• Dial the desired Station Speed dial bin number.
Or
• Press the assigned Station Speed Dial button,
To enter a Station Speed Dial number with CO Line and Name:
• Press
TRANS
/
PGM
and
SPEED
button,
• Dial Speed bin number,
• Dial CO Access Code, (Skip this step in iPECS SBG-1000)
• Dial the desired number you wish to store,
• Press
HOLD
,
• Enter the name associated the number, if desired, using the following Character Entry Chart,
• Press
HOLD
.
Dial Pad
Button
1
Uppercase
(ABC)
2
Letter Type
Lowercase
(ABC)
Number of Button depression
3 4 1 2 3 4
Num
1
4
5
6
1
2
3
@ :
A B
D E
G H
J K
M N
I
L
O
/
C
F
< @ : a b d e g j h k m n i l o
/ c f
<
4
5
6
1
2
3
22
LIP-8002E/2AE User Guide
7
8
9
0
*
#
P Q
T U
W X
. ,
*
#
R
V
Y
?
S
Z
! p t w
.
*
#
Character Entry Chart
q u x
, r v y
? s z
!
7
8
9
0
*
#
Q – 11
Z – 12
. – 13
1 – 10
G – 41
H — 42
I — 43
4 — 40
P — 71
R — 72
S — 73
Q — 7*
7 — 70
*1 —
Blank
*2 — :
*3 — ,
3.3.5 Dial by Name and Entering Your Name
Dial by Name employs three different Directories:
Private directory (Station Speed dial), Public Directory
(System Speed dial), or Intercom directory.
NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to
12 characters).
Characters are entered with two keystrokes as in the chart below.
A — 21
B — 22
C — 23
2 — 20
J — 51
K — 52
L — 53
5 — 50
T — 81
U — 82
V — 83
8 — 80
D — 31
E — 32
F — 33
3 — 30
M — 61
N — 62
O — 63
6 — 60
W — 91
X — 92
Y — 93
Z — 9#
9 — 90
0-00 #
Character Entry
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LIP-8002E/2AE User Guide
3.3.6 ACNR: To retry a busy external number until answered
When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is
Automatic Called Number Redial (ACNR).
For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the
SPEAKER button or lift the handset. Either of these actions will cancel the ACNR request as well as connect you to the remote party. A Redial button must be assigned at the station.
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To set up an ACNR, while on an outgoing call:
• Press the assigned Redial button
• Hang-up handset.
To cancel the ACNR request:
• Press the assigned Redial button
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LIP-8002E/2AE User Guide
4. Call
Handling
4. Handling
4.1 Call Transfer: Sending a call to a different destination
You can send an active call to another station or other resource of the system, using Call Transfer. You can screen the transfer with the receiving party (Screened
Call Transfer) or complete the transfer without screening (Unscreened Call Transfer).
Transferred calls, internal or external, are placed in
Transfer Hold. These calls will receive Music on Hold
(
MOH
) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be used to transfer calls.
To Transfer an active call:
• While on an active call, press
TRANS
/
PGM
,
• Call the transfer party,
• Unscreened Call Transfer — Hang-up,
OR
• Screened Call Transfer — When call is answered or Splash tone is heard, announce the call and then hang-up.
4.2 Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one of several holding states. In System Hold, other nonrestricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the
HOLD
/
SAVE
button twice.
There are also user operations such as pressing a
DSS
/
BLF
button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall.
To Place a call on Hold:
• Press
HOLD
,
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LIP-8002E/2AE User Guide
4.3 Joining multiple people in a Conference
You can establish a Conference with up to 3 parties, 32 parties when using a MCIM (iPECS-LIK) or 128 parties when using a Multi-Party Conference Interface Module
(VPCM). The other parties in the Conference may be internal or external.
A Conference can be placed on Hold and is subject to
Hold Recall
.
You may also use the Conference operation to join 2 external parties in a private conversation. This is an
Unsupervised Conference, which is not subject to the normal Hold Recall operation.
A
CONF
button should be programmed at first.
In iPECS-LIK, iPECS SBG-1000
To establish an Conference:
• Establish first call,
• Press the assigned
CONF
button. The connected party is placed on exclusive hold and the user receives dial tone,
• Place second call,
• When connected, press the assigned
CONF
button, new call is placed on exclusive hold,
• Press the assigned
CONF
button to establish conference.
To set up an Unsupervised Conference:
• Establish normal conference,
• Press the assigned
CONF
button.
To retrieve an Unsupervised Conference:
• Lift the handset,
• Press the assigned
CONF
button.
4.3.1 Setting up a Conference Room
In addition to establishing a Conference, up to 9
(iPECS-LIK) Conference Rooms can be set up, letting up to 32 parties converse when using a MCIM or up to
128 parties converse when using a VPCM. When setting up a Conference Room, a password can be designated for invited parties (internal and external parties) to use for accessing the established Conference
Room.
26
LIP-8002E/2AE User Guide
In iPECS-LIK
To set-up a Conference Room:
• Press the
TRANS
/
PGM
button,
• Dial 53 to create a Conference Room,
• Dial the desired Conference Room number (1~9),
• If desired, enter a password for the Conference Room (must be exactly 5 digits),
• Press
HOLD
.
To join a Conference Room:
• Lift the handset,
• Dial the Conference Room entry code,
• Dial the Conference Room number,
• Dial the Conference Room password.
To delete a Conference Room:
• Press the
TRANS
/
PGM
button,
• Dial 54 (Conference Room delete code),
• Dial the Conference Room number (1~9),
• Dial the Conference Room password.
• Press
HOLD
.
In iPECS-MG
To set-up a Conference Room:
• Press the
TRANS
/
PGM
button,
• Dial 54 to create a Conference Room,
• Dial the desired Conference Room number (571-579),
• If desired, enter a password for the Conference Room (up to
12 digits),
• Press
HOLD
.
To join a Conference Room:
• Lift the handset,
• Dial 571-579(Conference Room entry code),
• Dial the Conference Room password.
To delete a Conference Room:
• Press the
TRANS
/
PGM
button,
• Dial 55 (Conference Room delete code),
• Dial the Conference Room number (571-579),
• Dial the Conference Room password.
• Press
HOLD
.
27
LIP-8002E/2AE User Guide
4.4 Call Park: Placing a call on hold to Page
A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with
Paging
to notify the desired User of
Call Park.
Parked calls are subject to
Hold Recall
after the Call
Park timer.
In iPECS-LIK, iPECS SBG-1000
To park an active external call:
• Press
TRANS
/
PGM
,
• Dial the Call Park Location code,
• Return to idle.
To retrieve a parked call:
• Lift the handset,
• Dial the Call Park Location code.
In iPECS-MG
To park an active external call:
• Press
TRANS
/
PGM
,
• Dial the Park Orbit (541),
• Dial the Park number (00~49)
• Return to idle.
To retrieve a parked call:
• Lift the handset,
• Dial the Park Orbit (541),
• Dial the Park number (00~49).
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LIP-8002E/2AE User Guide
5. Retrieving
& Responding to Messages
5. Retrieving & Responding to Mesages
5.1 Responding to a Station Message Waiting Indication
Another station can leave a Station Message Waiting indication when you do not answer or your phone is in
DND. If Ring/Message Indicator LED is programmed to
Message Wait Indication, then the Ring/Message indicator LED will be flashing to indicate a Message
Waiting. As a further notification, a Message Wait
Reminder Tone can be provided. You may respond with a call back.
In iPECS-LIK, iPECS SBG-1000
To respond to your Station messages:
• Press
CALL BACK
, either the message contents summary is shown or the station messages waiting is listed,
• If the message contents summary is shown, dial ‘1’ to select
ST (Station Message Wait),
• Press
CALL BACK
to return a call for the oldest station message.
In iPECS-MG
To respond to your Station messages:
• Press
CALL BACK
to return message.
5.2 Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail
Box, they can leave a voice message. Your Voice Mail
Box is part of the integrated Voice Mail module, an external Voice Mail system.
These Voice Mail systems allow access to and management of the received voice messages. While in your Mail Box, you have control of your password and
Mail Box greeting. In addition, you can remotely control
Call Forward for your station to Voice Mail. You will
need to register an
Authorization Code
(station number
29
LIP-8002E/2AE User Guide and password) for your station to access
VSF/VMIM/VPCM Voice messages.
In iPECS-LIK, iPECS SBG-1000
To retrieve Voice Mail locally using a Flex button:
• Press the assigned
VOICE MAIL
Flex button,
• Enter the authorization code(station number and password); the “Number of Messages” prompt is played,
• Dial desired option codes,
• At completion of session, hang-up to return to idle.
To retrieve Voice Mail locally:
• Press
CALL BACK
, either the message contents summary is shown or the number of voice mails is shown,
• If the message contents summary is shown, dial ‘3’ (iPECS-
LIK) / ‘2’ (iPECS SBG-1000) to select VSF messages,
• Press
CALL BACK
,
• After the prompt enter your station number and password,
• Dial desired option codes,
• At completion of session, hang-up to return to idle.
To access Voice Mail Box from a Remote Location:
• Lift the handset,
• Dial the telephone number of a CO line assigned for answer by the VSF Auto Attendant,
• Upon answer, dial ‘#’, “Enter your password” prompt is played,
• Enter the Authorization code(station number and password),
• Dial desired option codes,
• At completion of session, hang-up.
In iPECS-MG
To retrieve Voice Mail locally:
• Press
CALL BACK
,
• After the prompt enter your station number, password,
• Dial desired option codes,
• At completion of session, hang-up to return to idle.
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LIP-8002E/2AE User Guide
To access Voice Mail Box from a Remote Location:
• Lift the handset,
• Dial the telephone number of a DISA CO line assigned for
answer by the Auto Attendant,
• Upon answer, dial 523 (VMIB Access Code),
• Dial the Mail Box and password to receive the ‘Number of
Messages’ prompt.
• Dial desired option codes,
• At completion of session, hang-up.
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LIP-8002E/2AE User Guide
6. Remote
System
Access
6. Remote System Access
6.1 Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote
users may be required to enter an
Authorization Code
).
The system will recognize remote user dialed inputs
(call other stations, place calls over CO/IP lines, review voice mails, etc). The iPECS SBG-1000 system does not support normal DISA service, but supports call to the station and remote voice mail access when answering by a VSF auto attendant.
In iPECS SBG-1000
To call to the station remotely:
• Call the telephone number of a CO line assigned for answer by a VSF auto attendant,
• Upon answer, dial station number
In iPECS-LIK, iPECS-MG
To access system resources remotely:
• Call the system’s DISA facility,
• Dial your Authorization code(station number and password),
• Dial ‘*’ for end mark (iPECS-MG),
• Dial as needed for the desired system resource.
6.2 Mobile Phone Extension
When away from your desk or office you can place and receive calls on a registered mobile phone. Calls to your iPECS Phone will ring your Mobile Phone and you can place calls using the resources of the iPECS. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
This feature is activated through an ISDN/VOIP CO line.
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LIP-8002E/2AE User Guide
In iPECS-LIK, iPECS SBG-1000
To register a mobile phone number: (iPECS-LIK)
• Press the
TRANS
/
PGM
button,
• Dial 37,
• Dial the mobile phone number,
• Press the
HOLD
button.
To activate a registered mobile phone: (iPECS-LIK)
• Press the
TRANS
/
PGM
button,
• Dial 38,
• 1 to activate, 0 to deactivate,
• Press the
HOLD
button.
To place a call from the mobile extension using the iPECS System:
• Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone,
• Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the iPECS:
• Dial * while on an iPECS call,
• Dial the desired extension, the call is transferred and the mobile phone returns to idle.
In iPECS-MG
To register a mobile phone number:
• Press the
TRANS
/
PGM
button,
• Dial 51,
• Select Mobile Index 1 or 2,
• 1 to activate, 0 to deactivate,
• Press the
HOLD
button.
To activate a registered mobile phone from the user’s station:
• Press the
TRANS
/
PGM
button,
• Dial 52,
• Select Mobile Index 1 or 2,
• Dial the mobile phone number with CO Access code,
• Press the
HOLD
button.
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LIP-8002E/2AE User Guide
To place a call from the mobile extension using the iPECS System:
• Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone,
• Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the iPECS:
• Dial the mobile flash digit “*” while on an iPECS call,
• Dial the desired extension, the call is transferred and the mobile phone returns to idle.
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LIP-8002E/2AE User Guide
7. Misc.
Features
7. Misc. Features
7.1 Background Music and Music on Hold (iPECS-LIK)
Two audio sources can be connected to the system.
These sources or an internal source provide input for
Background Music (BGM) and Music On Hold (MOH).
In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS
Phone when the station is idle. MOH is played to callers placed on Hold.
There are eleven possible selections for BGM and MOH:
00: Off
01: Source BGM1
02: Source BGM2
03: VSF MOH 1
04: SLT MOH 1
05: SLT MOH 2
06: SLT MOH 3
07: SLT MOH 4
08: SLT MOH 5
09: VSF MOH 2
10: VSF MOH 3
To turn on Background Music:
• Press
TRANS
/
PGM
,
• Dial ‘73’ to BGM code,
• Dial 00-10 to select hear and select the BGM,
• Press
HOLD
to save your selection.
7.2 Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones.
Users can also request a paged party answer the Page using Meet-Me Paging. In this case, the paged party may answer the page from any phone in the system by dialing the Meet-Me code.
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LIP-8002E/2AE User Guide
In iPECS-LIK, iPECS SBG-1000
To make a page:
• Lift the handset,
• Dial Page zone code,
• If assigned, after page warning tone, make announcement.
To answer a Meet-me-Page:
• Lift the handset.
• Dial Meet-Me-Page code.
In iPECS-MG,
To make a page:
• Lift the handset,
• Dial Page code and the desired Page zone,
• If assigned, after page warning tone, make announcement.
To answer a Meet-me-Page:
• Lift the handset.
• Dial 546(Meet-Me-Page code).
7.3 Push-To-Talk (PTT) Page (iPECS-LIK, iPECS-MG)
iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group.
In iPECS-LIK
To log-in to a PTT group:
• Dial the PTT Log-in/out code.
• Dial the desired PTT group number (1-9, 0 ).
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LIP-8002E/2AE User Guide
To log-out of the PTT group(s):
• Dial the PTT Log-in/out code.
• Press the * key.
To place a page to the active PTT group:
• Press and hold the
PTT
button.
• After confirmation tone make page announcement.
To assign a PTT Flex button:
• Press
TRANS
/
PGM
,
• Press the flexible button to be assigned.
• Dial ‘99’
• Press
HOLD
.
In iPECS-MG
To log-in to a PTT group:
• Dial the PTT Log-in/out code.
• Dial the desired PTT group number (1-9, 0 ).
To log-out of the PTT group(s):
• Dial the PTT Log-in/out code.
• Press the * key.
To place a page to the active PTT group:
• Press and hold the
PTT
button.
• After confirmation tone make page announcement.
To assign a PTT Flex button:
• Press
TRANS
/
PGM
,
• Press the flexible button to be assigned.
• Press program type 1 (1: Fixed button, 2: Number, 0:Delete)
• Choose the button type as PTT using
VOL
▲▼
,
• Press
HOLD
.
7.4 Wake-Up Alarm
iPECS supports an Alarm Clock for each station. You can set the alarm clock to repeat daily or as a one-time alarm.
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LIP-8002E/2AE User Guide
When responding to the alarm by lifting the handset,
BGM or Wake-Up Alarm announcement (iPECS-LIK, iPECS SBG-1000) will be provided.
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To set the Wake Up Alarm clock:
• Press
TRANS
/
PGM
,
• Dial the Station User program Code 41 (iPECS-LIK) / 21
(iPECS SBG-1000)/13(iPECS-MG),
• Dial hh/mm for time alarm should alert,
• Press # to have the alarm repeat daily,
• Press
HOLD
.
To erase Wake-Up:
• Press
TRANS
/
PGM
,
• Dial the Station User program code Code 42 (iPECS-LIK) / 22
(iPECS SBG-1000/14(iPECS-MG),
• Press
HOLD
.
7.5 System Voice Memo (iPECS-LIK, iPECS-MG)
The integrated Voice Mail modules incorporate several
Voice Memos to provide Station Users with general information such as station number, date, time, and feature status. Voice Memos can be heard over the speaker or handset of the iPECS Phone and over the handset for SLTs.
For the Station Status Memo, the following items are reported:
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all message waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
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LIP-8002E/2AE User Guide
Locked (Temporary COS)
COS x
To hear Date & Time memo:
• Dial “Information voice announce” feature code and dial 1, date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
To hear Station Number Prompt:
• Dial “Information voice announce” feature code and dial 2, the
Station Number memo is heard, “This is station 1500”.
To hear Station Settings:
• Dial “Information voice announce” feature code and dial 3,
Station Status Memo is heard.
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LIP-8002E/2AE User Guide
8. Set
Features &
Flex Buttons
8. Set Features & Flex Buttons
8.1 Entering Station Program Data
A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User
Program codes, the feature/function and any input required are given in
Appendix B
.
To assign User Programmable station attributes:
• Press
TRANS
/
PGM
,
• Dial desired User Program code,
• Press
HOLD
.
8.2 Assigning Features to Flex Buttons
You may assign features and functions to the Flex buttons on your iPECS Phone. If allowed, you may even assign CO/IP lines to the Flex buttons.
Flex buttons may be assigned for most features providing One-Touch feature activation (e.g., a Flex
button may be assigned to access the
Account Code
feature and may include the Account code digits, as a one-touch account code button).
Features that may be assigned to a Flex button include:
DSS/BLF—Enter station number.
Flex Numbering Plan—Enter Flex Numbering Plan code see
Appendix A
(Number Plan is not assigned by
default).
User Program Code – Dial “Program Mode” code or press [TRANS/PGM] button in iPECS-LIK, iPECS
SBG-1000 and enter a User Program code, see
Appendix B
,
(Program Mode code is programmed in feature numbering plan by Administrator)
CO Line—Enter the CO line access code.
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LIP-8002E/2AE User Guide
In iPECS-LIK, iPECS SBG-1000, iPECS-MG
To assign a feature to a Flex button:
• Press
TRANS
/
PGM
,
• Press the desired Flex button,
• Input number to dial
• Press
HOLD
.
To assign Fixed button to a Flex button:
• Press
TRANS
/
PGM
,
• Press the desired Flex button,
• Press
TRANS
/
PGM
, and user program code (Refer to the appendix B.)
• Press
HOLD
.
To delete feature:
• Press
TRANS
/
PGM
,
• Press the desired Flex button,
• Press
HOLD
.
8.3 Network configuration
You many review the current network configuration or modify a new phone network configuration.
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LIP-8002E/2AE User Guide
To access Network settings:
• Press
TRANS
/
PGM
button and search (Network) or (Network
Settings) – Dial ‘78’(iPECS-LIK) / ‘38’(iPECS SBG-1000) /
‘80’(iPECS-MG) or press
TRANS
/
PGM
button more than 2 seconds in iPECS-LIK or iPECS SBG-1000.
• Enter the password (default=147*); the following will display:
MFIM #[1/2] ?
MFIM #1 — CHANGE[#]
• Press the # key to toggle between multiple profiles (MFIM),
• Press the
VOL
▲▼ buttons to advance to the next network configuration item,
• Press the
HOLD
/
SAVE
button to save each setting.
To set LLDP:
•
In Network Config. Menu, use
VOL
buttons to locate the LLDP configuration screen (shown),
LLDP?
[ENABLED] – CHANGE [#]
•
Enable in LLDP? menu and press the Hold/Save button.
To set default Config. settings:
•
In Network Config. Menu, use
VOL
buttons to locate the
Default Config. Screen (shown),
SET DEFAULT CONFIG(DOT:*)
•
Press the * key.
To exit Config. settings:
•
Press the
SPEAKER
button,
•
Press the * key to exit,
OR
•
Press the # key to Reset/Reboot the phone with new setting.
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LIP-8002E/2AE User Guide
Appendix A User Program Codes
15
16
17
21
22
Code Function
11 Answer Mode(H/T/P)
12
13
14
Station Name Program
Set Wake Up
Reset Wake Up
Language Program
LCD Date Mode Change
LCD Time Mode Change
ICM Ring Type Program
CO Ring Type Program
33
34
35
23
31
32
Ring Download
Temporary COS Mode
Retrieve COS
Walking COS
Register Password
Call Log Protect
36
41
SMS Message Protect
Preselected MSG PGM
42
iPECS-LIK
Set User Message
Code Function
10 Enblock Dial
11
12
Intercom Differential Ring
CO/IP Differential Ring
13
14
Intercom Answer Mode
Call Coverage Attribute
81
82
83
71
72
80
53
54
55
61
62
Code Function
43 Send SMS MESSAGE
44
51
52
Received SMS MESSAGE
Mobile-Ext. Enable
Mobile-Ext. Number PGM
Mobile-Ext. CLI PGM
Create Conference Room
Delete Conference Room
Speaker/Headset PGM
Headset Ring Program
Register Station ICLID
View Station ICLID
Network Setting
View IP Address
View Mac Address
View Keyset Version
43
Code Function
73 Select BGM source
74
75
User Name registration
Display Phone IP Address
76
77
Change Phone IP Address
Display Phone MAC Address
LIP-8002E/2AE User Guide
Code Function Code Function
15 Station Ring Download 78 Network Configuration
53
54
55
42
51
52
57
61
62
36
37
38
33
34
35
39
41
23
24
25
19
21
22
31
32
Ear Mic Headset
Knock down Station COS
Restore Station COS
Walking COS
ICR Scenario
LIP Phone Statistics
Station Msg Wait Retrieve
CLI/IP Msg Wait Retrieve
Register Authorization Code
DID Call Wait
Exec/Sec MWI
Send SMS message
Register Mobile Extension
Activate Moble Extension
Register Mobile Extension CLI 92
Set Wake-Up Time 93
87
88
89
8#
90
91
82
83
84
79
80
81
85
86
Erase Wake-Up Time 94
Custom/Pre-selected Message 95
Register Custom Message 96
Create Conference Room
Delete Conference Room
Monitor Conference Group
97
98
99
Call Log Display button *0
Headset/Speakerphone mode **
Select Headset Ring type *7
Display Phone Version
Record button
ISDN CLIR button
ISDN COLR button
ACD DND button
Account Code button
LOOP button
Intrusion button
ICM button
CAMP-ON button
ISDN Keypad Facility button
Voice Over button
Speed button
Conference button
Callback button
DND button
Flash button
Mute button
Monitor button
Redial button
Call Forward button
Push-To-Talk button
Hot Desk Login
Hot Desk Logout
Hunt Forced Call Forward
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LIP-8002E/2AE User Guide
Code Function Code Function
67 Call Coverage button *8 Register Bluetooth device
71 LCD Display Language
72 Sys version display
iPECS SBG-1000
*9 Activate Bluetooth device
31
32
33
13
21
22
34
35
Code Function
11
12
Intercom Answer Mode
Code
38
Headset/Speakerphone mode 41
Function
Network Configuration
Forced FWD to Destination
Select Headset Ring type
Set Wake-Up Time
Erase Wake-Up Time
LCD Display Language
Sys version display
Select BGM source
User Name registration
Display Phone IP Address
42
43
44
4*
50
51
52
53
Call Log Display
CLIR Service
COLR Service
LOOP button
CALLBACK button
CONF button
MUTE button
ICM button
36 Display Phone MAC Address 54 REDIAL button
37 Display Phone Version
iPECS-MG
Code
11
12 + Name
13 + Time
14
15
16
17
18
Function Remarks
Intercom Answer Mode
User name creation
Set wake-up alarm time
1:H, 2:T, 3:P
2 digit for each character
HH/mm,
24-hour clock
Cancel Wake-up Alarm
Set language for the display 00-14
LCD Date Mode Change
LCD Time Mode Change
Set Backlight
DD/MM/YY or MMDDYY
12 Hour/24 Hour
0-2
45
72
81
82
83
54 + Rm &
Auth Code
55 + Rm &
Auth Code
61
62
71
80
91
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LIP-8002E/2AE User Guide
Code Function Remarks
21
22
23
24
31
32
33
34
35
36
41 + MSG number [xx]
ICM Ring Type
TRK Ring Type
Ring Download
Back Ground Music
Temporary COS
Retrieve COS
COS Override
(Walking COS)
Register Password
Call Log Protect
SMS Message Protect
Set Pre-defined Message.
LIP-Series Only
Auth. Code required
Auth. Code required
Auth. Code required
LIP-Series/LDP6000-Series
0-9, MSG
*: User Custom # Deactivation
42
43
44
51 + x
Create a Station User
Message
Send SMS Message
Receive SMS Message
Activate a mobile phone
LIP Series/LDP6000 Series
LIP Series/LDP6000 Series
X=1-2
52 + x
53 + x
Register the mobile number X=1-2
Register the mobile CLI number
X=1-2
Start a Conf Room
Close a Conf Room
Speaker/Headset Mode
Headset Ring Mode
Register Station ICLID
View Station ICLID
View IP Address
View Mac Address
View IP Phone version
Network Setting
System Version
System IP Address
Speak/Headset/E-MIC
Speaker/Headset/Both
IP Phone/ DTIM/SLTM
IP Phone/ DTIM/SLTM
LIP Series
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LIP-8002E/2AE User Guide
Appendix B Useful Information : Open Source Software Notice
Open Source Software Notice
This following GPL (General Public License) software used in this product are subject to the GPL License Agreements.
You can obtain a copy of the GPL licenses from Ericsson-LG Web Site
(http://www.ericssonlg.com).
GPL License:
1. u-boot
2. bash
3. linux
4. busybox
5. Alsa Libraries
6. udhcpc
7. ortp
8. Curl / LibCurl
9. libsrtp
10. Expat xml parser
Ericsson-LG offers to provide source code to you on CD-ROM for a charge covering the cost of performing such distribution, such as the cost of media, shipping and handling upon e-mail request to Ericsson-LG at. : [email protected]
This offer is valid for a period of three (3) years from the date of the distribution of this product by Ericsson-LG.
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