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Schaerer Coffee Prime
Operating instructions
V04 / 02.2013
Schaerer Ltd. P.O. Box Original operating instructions
Related Manuals for Schaerer Coffee Prime
Summary of Contents for Schaerer Coffee Prime
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Page 1
Schaerer Coffee Prime Operating instructions V04 / 02.2013 Schaerer Ltd. P.O. Box Original operating instructions… -
Page 2
Drinking water tank Mains water supply Front of SCP Power connection and on/off main switch Waste water outlet Back of SCP Status bar sing Schaerer Ltd. Original operating instructions P.O. Box BASCP-USA_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com N° 022173… -
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This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing. -
Page 4: Table Of Contents
Table of contents Welcome ……..6 Select coffee strength .
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Page 5
Bookkeeper profile ……. . 53 Bookkeeper reduced profile ……54 Operator profile. -
Page 6: Welcome
Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany’s core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.
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Page 7
Welcome www.schaerer.com To reduce the risk of fire or electric shock, do not remove cover. No user-serviceable parts inside. Repair should be done by authorized service personnel only. • The lightning flas with arrow head symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated „dangerous voltage“… -
Page 8: Product Description
The unit may be placed in self-service areas if attended to by trained personnel. Use of this equipment is subject to the «General Terms and Conditions» of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use.
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Page 9: Scope Of Delivery And Accessories
Up to 12 oz (ca. 350 ml) Up to 16 oz (ca. 470 ml) Scope of delivery and accessories Quantity Designation Article number Schaerer Coffee Prime coffee machine Documentation Operating instructions Delivery Quality Form General accessories Replacement cartridge 200 072617 Adapter for replacement cartridge 200 33.2327.1000…
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Page 10: Options And Optional Accessories
Product description Options and optional accessories Example Option Description Powerpack The «Powerpack» option offers a larger boiler power for greater coffee or coffee/milk out- put. Boiler power of 2 or 3 kW. Side cooling unit External cooling unit for machines with Milk Smart.
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Page 11
Product description www.schaerer.com Example Option Description Internal coin and token tester An internal coin tester can be integrated. This system is installed in place of the se- cond powder system and is lockable. An internal payment system can be retrofit- ted. -
Page 12
Product description Example Option Description Base with grounds container The base contains a grounds container with increased capacity (up to 85 coffee grounds cakes) and storage space for cleaning pro- ducts. The base can be retrofitted. Base for side cooling unit or cup dispenser. -
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Product description www.schaerer.com Example Option Description Powder system with 1 large powder contai- One large powder container can be added to the powder system on the left instead of two small ones. Capacity of large powder container: 1.4 kg/ Cold water mixing valve to powder system… -
Page 14: Technical Data
Product description Example Option Description Movable cup grid with reduced cup height Two cup grids are available for selection. With the standard cup grid, the height above the cup grid is 15 mm higher. The cup grid with a lower cup height by 15 mm can be retrofitted.
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Page 15: Serial Plate
Product description www.schaerer.com Overpressure Steam boiler Hot water boiler Working overpressure 4 bar 16 bar Permissible working overpressure (p max): 16 bar 16 bar Test overpressure 24 bar 24 bar Capacity Water tank capacity 5.2 l Bean hopper capacity 600 g…
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Page 16: Declaration Of Conformity
In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau Veritas, in ac- cordance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements.
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Page 17: Installation And Commissioning
Installation and commissioning www.schaerer.com Installation and commissioning This equipment is to be installed to comply with applicable federal, state or local plumbing codes. This includes adequate backflow protection Setting up the coffee machine Location The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low.
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Page 18: Mains Cable
• Schaerer AG recommends against using an extension cable. If, despite this, an extension cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations.
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Page 19: Water Connection/Draining
Installation and commissioning www.schaerer.com SCP Powerpack (option) Connecting Fuse protec- cable conduc- Mains Power requirements tion (site tor cross-sec- face) tion 3 x 0.75 mm² *1L, N, PE 220 – 240 V ~ 50/60 Hz 1800-2300 W 10 – 16 A 3 x 1.0 mm²…
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Page 20: Installation
Installation and commissioning Installation Unpacking the machine Read the “Setting up the coffee machine” and “Power supply” chapters carefully before install- ing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank.
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Page 21: Deinstallation And Disposal
Installation and commissioning www.schaerer.com Deinstallation and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula- tions. ► Contact service partner. BASCP-USA_EN V04 | 02.2013…
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Page 22: Operation
Operation Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled. Conditions for switching on the coffee machine: • The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water.
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Page 23: Main Touch Screen Window
Operation www.schaerer.com Option 1: Side cooling unit ► Connect the side cooling unit to the mains and switch it on using the main switch. Take heed of the operating instructions of the side cooling unit. See «Operation» — «Fill and connect» — «Milk» — «Option: side cooling unit».
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Page 24
Operation Symbol Description Beverage but- The desired beverage can be assigned to each beverage button and pro- grammed accordingly. The respective beverage is dispensed by pressing a beverage button. The beverage buttons can be named and assigned as desired by a service technician. -
Page 25: Open The Front Door Of The Machine
Operation www.schaerer.com Open the front door of the machine ► Press the [Service menu] field on the touch screen (see figure). The Service menu appears. ► Press the field for opening the service door (see figure). The service door opens.
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Page 26: Water
Operation Option 2: Large bean hopper ► Pour in coffee beans (max. 1200 g). ► Close the cover again. ► Close service door. Water ► Open the machine service door. See «Main window touch screen» — «Open service door».
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Page 27: Milk (Option)
Operation www.schaerer.com ► Open the machine cover (see illustration). ► Take the lid off the powder container(s). ► Turn the powder outlet elbow up by 90°. This prevents powder spilling into the machine. ► Raise the powder container at the front top and take it out of the machine.
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Page 28
Operation ► Insert the hose with the milk nozzle through the machine opening into the milk container. ► Close the service door. See also «Cleaning» — «Every day» — «Changing the NcFoamer» . Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet. -
Page 29: Dispensing
Operation www.schaerer.com ► Hang the hose into the container. The hose end must be in contact with the container floor. ► Close the door. Dispensing Adjusting the cup grate If a large container is being used, e. g. a Latte Macchiato glass, the adjustable cup grid must be swivelled to the right.
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Page 30: Hot Milk (Option)
Operation ► Press the hot water button (see illustration). The progress of the beverage dispensing is shown on the display. ► Remove the cup after the beverage has been dispensed. See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
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Page 31: [Decaf] Button
Operation www.schaerer.com Preselected beverages can be deleted at any time: ► Press the button. All preselected beverages will be deleted. [DECAF] Button The prerequisite for dispensing DECAF beverages (decaffeinated beverages) is having two mills, one of which is filled with decaffeinated beans. The field [DECAF] must be programmed by a service technician or caretaker.
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Page 32: Emptying
Operation The progress of the beverage dispensing will be shown on the main screen. ► Remove the cup after the beverage has been dispensed. See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage. Emptying Grounds container ►…
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Page 33: Transport Conditions
Operation www.schaerer.com ► Replace waste water tank. Transport conditions ► Before moving the coffee machine, disconnect the drinking water supply, the power supply and the dirty water outlet. ► Before moving the coffee machine, check the floor for obstacles and uneven areas.
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Page 34
Operation If the machine will be exposed to subzero temperatures, the boilers must be emptied first. ► Please contact your service partner. The boilers can be destroyed by freezing water as it expands. CAUTION! In rooms where the temperature can fall below zero, the boilers must be emptied. -
Page 35: Cleaning
Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Machine cleaning Switch-off rinsing Manual cleaning Empty and clean the grounds container Rinse out drinking water tank Empty and clean the drip tray Cleaning the bean hopper Rinse brewing unit Clean touch screen…
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Page 36: Start Automatic Machine Cleaning
Cleaning Start automatic machine cleaning The cleaning programme is started from the touch screen. On the touch screen, the user is guided through all actions required of him or her. ► Press the [Operator Service menu] field on the touch screen (see figure).
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Page 37: Grounds Container
Cleaning www.schaerer.com ► Turn the disposable foamer head 90° to the right and pull it forward with the hose and cover panel. ► Clean both O-rings (A) with a moist cloth. ► Grease the O-rings (A) with the supplied Molykote 111 grease. Keep the opening (B) free of grease.
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Page 38: Outer Surfaces Of The Coffee Machine
Cleaning ► Press the [Operator Service menu] field on the touch screen (see figure). The Operator Service menu appears. ► Press the [ Standby ] field. The machine switches to standby. ► Spray a commercially available glass cleaner onto a paper towel.
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Page 39: As Needed
Cleaning www.schaerer.com As needed Brewing unit Coffee residue in the brewing unit can quickly lead to the formation of mould. The CAUTION! spread of mould spores in the machine results in the danger of contamination of the User at risk! coffee.
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Page 40: Powder Container (Option)
Cleaning ► Reinsert the grounds container. ► Reinsert the drip tray. Powder container (Option) Never clean the product hoppers in a dishwasher. The hoppers can get damaged. CAUTION! Clean the hoppers only with a damp cloth. Risk of machine damage! See also «Safety notes»…
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Page 41: Mandatory Cleaning
CAUTION! Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! Before using cleaning product, read the information on the package label and the safety data sheet carefully. If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.
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Page 42: Service And Maintenance
Service and maintenance Service and maintenance Decalcification Have the following items ready before descaling the machine: • 2 bottles (0.75 l) liquid descaler • Container for placing under the machine (5 l) The descaling procedure is performed in three stages and is display-guided.
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Page 43: Changing The Water Filter For The Internal Drinking Water Tank (Option)
► Slide the drinking water tank back into the machine. The replacement cartridges can be ordered from Schaerer AG as a 4-piece set (order number: 071397). For correct calculation of the descaling time, the hardness of the water (determined by the wa- ter hardness test) and the use of a filter must be entered in the coffee machine programming.
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Page 44: Maintenance
Service and maintenance Maintenance The coffee machine does not require regular maintenance. The maintenance schedule de- pends on multiple factors, especially the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can con- tinue to be operated normally.
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Page 45: Programming
Programming www.schaerer.com Programming Overview The following predefined profiles for the end user are available in the operating menu (Service menu). • Caretaker profile • Bookkeeper profile • Bookkeeper reduced profile • Operator profile • Facilities manager profile • Quality manager profile The profiles can be enabled by a service technician.
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Page 46: Usb Port
Opens a selection field. USB port In the Schaerer Coffee Prime, software updates or backups are performed using a flash drive. The USB port is located on the right side next to the user panel and is protected by a cover.
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Page 47: Building Custodian Profile
Programming www.schaerer.com ► Press a small screwdriver into the hole next to the USB cover (see figure). The cover can now be removed. Building custodian profile The «caretaker» is the first contact person if there is a technical malfunction. He or she pos- sesses solid technical knowledge and is regularly occupied with the coffee machine.
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Page 48: System
Programming System «Water supply» menu item Display text Description Setting range Notes Water supply Aquachange switching Fixed mains water supply / Option 1: Switch from drinking water tank Int. drinking wa- to fixed mains water supply ter tank ► Open service door and remove drinking water tank.
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Page 49: Configuration
Programming www.schaerer.com «Grinder/brewing unit» menu item Display text Description Setting range Notes Grounds container capacity Here you can set how much coffee grounds 0 – 36 Scroll wheel cake the grounds container can contain befo- 0 – 70* re the instruction to empty the grounds con- tainer appears.
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Page 50
Programming «General» menu item Display text Description Setting range Notes Text only beverage buttons If this setting has been activated, the bever- Off/on – age buttons will only display text and no sym- bols. Example of a text-only beverage button Beverage button symbol Two different symbol sets are available. -
Page 51
Programming www.schaerer.com «Beverage parameters» menu item Adjustment options Description Setting range Notes Change programmed beverages Different parameters of the preset beverages All letters and Pretreatment level steps: can be changed under this menu item. There numbers 1: Quick-brew coffee, ma-… -
Page 52: Service
Programming «Time / Date / Timer operation» menu item Display text Description Setting range Notes Date / time format Setting the formats for the date and time: 12 h / 24 h – ► Press the arrow button. The Options menu appears.
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Page 53: Info
► Save the desired pictures on a USB stick. – If there is no «Media» fol- Create a folder called «Media» under der, you have to navigate «Schaerer» for this. to the correct folder ma- nually. ► Insert USB stick. ► Press the [Upload pictures] field.
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Page 54: Bookkeeper Reduced Profile
Programming The following main menus are contained in the [Settings] «Service Menu» in the [Bookkeeper] profile. • Configuration • Info In the [Bookkeeper] profile, the following functions are available for direct selection in the «Ser- vice menu». • Switch the milk system on/off •…
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Page 55: Operator Profile
Programming www.schaerer.com «Info» main menu Parameters Description Setting range Notes Accounting sales statistics The beverage counters and the associated – – sales can be read out here. Sales statistics/beverages This is where the counters of the cash sales, – –…
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Page 56: Quality Manager Profile
Programming In the [Facilities manager] profile, the following functions are available for direct selection in the «Service menu». • Switch on milk system • Switch on self-service mode • Switch on quick info • Setup • Standby • Open service door The contents of the main menus are subsequently described in this chapter.
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Page 57
Programming www.schaerer.com Quality manager profile The «Quality manager» can read out counters and statistics. The «Info» main menu is contained in the [Settings] «Service Menu» in the [Quality manager] profile. The following functions are available in the «Service Menu» in the [Quality manager] profile. -
Page 58: Troubleshooting
See also «Troubleshooting» — «Faults with display message». Faults with display message The most important fault messages are described below. Contact your service partner (see www.schaerer.com) if the fault persists after all of the troubleshooting measures have been tried. Display message…
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Page 59
Troubleshooting www.schaerer.com Display message Cause What to do Steam boiler over temperature The water supply is interrupted. ► Check the level of the drinking water tank or the condition of the mains water supply. Blockage in the steam system. ► Check and clean the beverage outlet and steam system. -
Page 60
► Connect the machine again and switch it on. Unable to start user interface ► Reinstall the software. General error message in con- ► Contact Schaerer technical support. trol process Unable to start control process Control process has been un-… -
Page 61: Water Quality
Water values Poor water values can lead to machine damage. CAUTION! It is imperative that the specified values be complied with. Otherwise, Schaerer AG shall Risk of machine not accept liability. damage! The following water values are a precondition for the correct operation of the coffee machine: •…
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Page 62: Determining The Water Hardness
Water quality Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu.
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Page 63: Safety Notes
Safety notes www.schaerer.com Safety notes Maximum safety is one of Schaerer AG’s most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • Read the User Manual carefully before using the device.
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Page 64: Risk From Cleaning Products
Safety notes Risk from cleaning products Application Danger of poisoning from swallowing cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.
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Page 65: Risk Of Damage To The Machine
Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site). •…
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Page 66: Coffee
Safety notes Coffee Improper handling of coffee can lead to health problems. CAUTION! The following instructions absolutely must be complied with: User at risk! • Check the packaging for damage before opening. • Do not add more beans than will be needed for one day.
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Page 67: Liability
Schaerer AG service partner, a representative thereof, or other authorised persons. Complaints about material defects must be reported to Schaerer AG in writing within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work re- port, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.
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Page 68
Liability BASCP-USA_EN V04 | 02.2013…
инструкцияSchaerer Coffee Prime
Schaerer Coffee Prime
Operating instructions
V03 / 08.2012
Schaerer Ltd. P.O. Box Original operating instructions
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Schaerer Coffee Prime
Operating instructions
V02 / 09.2011
Schaerer Ltd. P.O. Box Original operating instructions
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Bean hopper viewing window
User panel
Beverage outlet
(with hot water dispensing)
Service door
Cup platform
Drip tray with drip grid
Foamer head
Grounds container
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Drinking water tank
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Bean hopper
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Cleaning tablet inlet
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Powder container
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Status bar
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Schaerer Ltd.
P.O. Box
Allmendweg 8
CH-4528 Zuchwil [email protected]
www.schaerer.com
1
2 3
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Original operating instructions
BASCP_en
N° 022131
www.schaerer.com
Schaerer Coffee Prime
Operating instructions
V02 / 09.2011
Published by
Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil
Edition
Version 02 | 09.2011
Software
V0.60
Concept and editorial department
Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil
Copyright by ©
Schaerer Ltd., P.O. Box, Allmendweg 8, CH-4528 Zuchwil
This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or translation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing. Schaerer Ldt. reserves the right to make changes at any time without further notice. All pictures, illustrations and display messages in this manual serve only as examples. Due to the wide variety of possible options, a particular machine may differ from the devices depicted here. Schaerer AG is only liable for the contents of the original German document.
BASCP_EN
V02 | 09.2011
3
www.schaerer.com
Table of contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product description . . . . . . . . . . . . . . . . . . . . . . . . 7
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Beverage types and output . . . . . . . . . . . . . . . . . . . . . . . . . 7
Scope of delivery and accessories. . . . . . . . . . . . . . . . . . . . 7
Options and optional accessories . . . . . . . . . . . . . . . . . . . . 8
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Serial plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Manufacturer’s address . . . . . . . . . . . . . . . . . . . . . . . . . 10
Applied standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation and commissioning. . . . . . . . . . . . . . 11
Setting up the coffee machine . . . . . . . . . . . . . . . . . . . . . . 11
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Water connection/draining . . . . . . . . . . . . . . . . . . . . . . . . . 12
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking the machine . . . . . . . . . . . . . . . . . . . . . . . . . 13
Automatic commissioning program. . . . . . . . . . . . . . . . . 13
Deinstallation and disposal . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Check before switching on . . . . . . . . . . . . . . . . . . . . . . . . . 14
Switching on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Main touch screen window. . . . . . . . . . . . . . . . . . . . . . . . . 15
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Open the front door of the machine . . . . . . . . . . . . . . . . 16
Filling and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coffee beans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Machine powder (Option) . . . . . . . . . . . . . . . . . . . . . . . . 17
Milk (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting the cup grate . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Beverages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hot water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hot milk (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Milk foam (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dispensing options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Stopping continuous dispensing . . . . . . . . . . . . . . . . . . . 19
Preselection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
[DECAF] Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
[Barista] field (select coffee strength) . . . . . . . . . . . . . . . 20
Emptying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Grounds container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Waste water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Transport conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
End of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Lengthy downtimes (more than 1 week) . . . . . . . . . . . . .22
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Start automatic machine cleaning . . . . . . . . . . . . . . . . . . .24
Automatic switch-off rinsing function (Option) . . . . . . . . . .24
Every other day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Change the foamer head (Option) . . . . . . . . . . . . . . . . .24
Grounds container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Weekly cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Drip tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Bean hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Outer surfaces of the coffee machine . . . . . . . . . . . . . . .26
Side cooling unit (Option) . . . . . . . . . . . . . . . . . . . . . . . .26
Every time before filling . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Internal drinking water tank . . . . . . . . . . . . . . . . . . . . . . .26
Milk container (Option) . . . . . . . . . . . . . . . . . . . . . . . . . .26
As needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Brewing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Powder container (Option) . . . . . . . . . . . . . . . . . . . . . . .27
Mandatory cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Cleaning tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Decalcifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Service and maintenance . . . . . . . . . . . . . . . . . . . 29
Water filter (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing the water filter for the internal drinking water tank (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Changing the water filter for the internal drinking water tank (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Building custodian profile . . . . . . . . . . . . . . . . . . . . . . . . . .33
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Water quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Water values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Determining the water hardness. . . . . . . . . . . . . . . . . . . . .40
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Filter technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
User at risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Risk from cleaning products . . . . . . . . . . . . . . . . . . . . . . . .42
Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Emergency information . . . . . . . . . . . . . . . . . . . . . . . . . .42
Risk of damage to the machine . . . . . . . . . . . . . . . . . . . . .42
Hygiene regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Milk (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Automatic machine powder/instant powder (Option). . . .44
Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Operator responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Warranty and liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
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DANGER!
Risk of electrocution!
CAUTION!
User at risk!
CAUTION!
Risk of machine damage!
CAUTION!
Hot fluid!
CAUTION!
Hot steam!
CAUTION!
Hot surface!
CAUTION!
Risk of trapping fingers!
6
Welcome
Welcome
Welcome
This coffee machine is part of the next generation of fully automatic coffee machines. Our company’s core competence as well as decades of experience flowed into designing this equipment.
These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used according to the instructions, we shall not be held liable for any damages. However, these operating instructions cannot take every conceivable application into account. For further information, please contact our customer service.
The performance of the coffee machine depends on its correct operation and the maintenance. Carefully read the operating instructions before using the machine for the first time, and keep the instructions in an easily accessible place.
We hope you enjoy using your new coffee machine!
Signs and symbols
See also «Safety notes».
The following signs and symbols are used in these operating instructions to point out sources of danger and special features:
An imminently dangerous situation that may result in death or serious injury from electric shock.
The measures described to prevent this danger must be adhered to.
A generally dangerous situation that may result in injury.
The measures described to prevent this danger must be adhered to.
A situation that may result in damage to the machine.
The measures described to prevent this danger must be adhered to.
A dangerous situation that may result in scalding injuries. The danger arises at the dispensing locations. In the following description, this danger is only indicated by the symbol.
The measures described to prevent this danger must be adhered to.
A dangerous situation that may result in scalding injuries. The danger arises at the dispensing locations. In the following description, this danger is only indicated by the symbol.
The measures described to prevent this danger must be adhered to.
A dangerous situation that may result in burn injuries. The danger arises at the dispensing locations and cup warmer locations (option). In the following description, this danger is only indicated by the symbol.
The measures described to prevent this danger must be adhered to.
A dangerous situation that may result in crushing injuries. In the following description, this danger is only indicated by the symbol.
The measures described to prevent this danger must be adhered to.
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V02 | 09.2011
Product description
CAUTION!
Risk of machine damage!
www.schaerer.com
Product description
Intended use
The intended purpose of the Schaerer Coffee Prime is to dispense diverse variations of coffee and milk beverages in cups or pots. The device can also dispense hot water. This unit is designed for industrial and commercial use. The unit may be placed in self-service areas if attended to by trained personnel.
Use of this equipment is subject to the «General Terms and Conditions» of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability for damage resulting from unintended use.
Improper handling of the coffee machine can result in damage.
The coffee machine must never be used to heat or dispense any liquids other than coffee, powder beverages, hot water (beverages, cleaning) or milk. The milk must be pasteurised, homogenised and/or ultra-high-temperature treated. Never use raw milk.
Beverage types and output
Depending on the machine version and options, the following beverages can be prepared
(specify beverage output? in cups per hour/day):
Coffee / Espresso (50 – 60 ml) ±60 cups
Scope of delivery and accessories
Quantity Designation
1 Schaerer Coffee Prime coffee machine
Documentation
1
1
Operating instructions
Delivery Quality Form
General accessories
1 Replacement cartridge 200
1
1
1
1
1
*
1
*
Adapter for replacement cartridge 200
Carbonate hardness test (bag with 2 test strips)
Multi-tool with opener for service door
Molykote grease 111
Foamer head cpl. (9 pcs.)
Drain hose
Cleaning/cleaning accessories
1 Cleaning tablets (bottle with 100 pcs.)
1 Cleaning brush
* Depending on machine version.
—
—
—
Article number
072617
33.2327.1000
067720
072816
33.2179.9000
072696
00.0048.0042
065221
062951
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Example
Product description
Options and optional accessories
Option
side cooling unit
Description
External cooling unit for machines with Milk
Smart.
Capacity: 8 l
Payment systems Payment systems can be installed via an
MDB interface.
Coin tester
Cup dispenser
Second bean hopper
A Coin tester can be installed as an optional extra. This is installed in place of the second powder system.
Storage for three different cup sizes. Other cup sizes can be retrofitted at any time.
A deposit surface at the top for sugar, stirring tabs or similar.
A second bean hopper complete with a grinder can be retrofitted.
Bean hopper capacity:700 g
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V02 | 09.2011
Product description
Example www.schaerer.com
Option
Powder system with one or two powder container(s)
Description
Capacity per powder container:300 g
The second powder container can be retrofitted.
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V02 | 09.2011
Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a breakthrough that is continued through the counter. The coffee grounds are collected in a large container underneath the counter.
For detailed information, please contact your distributor.
Technical data
Nominal power * 2000-2400 W
Operating temperature
Minimum operating temperature (T min.):
Maximum operating temperature (T max.)
Steam boiler
115°C
135°C
Overpressure
Working overpressure
Steam boiler
4 bar
Permissible working overpressure (p max): 16 bar
Test overpressure 20 bar
Water tank capacity
Bean hopper capacity
Grounds container capacity
5.2 l
700 g
35– 20 coffee grounds cakes
Hot water boiler
70°C
98°C
Hot water boiler
16 bar
16 bar
20 bar
External dimensions
Width
Height
Depth
344 mm
560 mm
538 mm
Empty weight
Permanent noise level**
25 kg
<70 dB (A)
We reserve the right to make technical changes.
* For special equipment, see serial plate. The values specified here apply to the basic equipment.
** The A-weighted noise level (slow) and Lpa (impulse) at the workplace of the operating personnel is below 70 dB (A) for every operating mode.
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Product description
Serial plate
The serial plate is located on the rear side of the service door.
Ź In the event of a fault of warranty case, please quote the data on the serial plate.
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Declaration of conformity
Manufacturer’s address
Manufacturer
Schaerer AG
P.O.Box
Allmendweg 8
CH-4528 Zuchwil, Switzerland
Tel. +41 (0) 32 681 62 00
F +41 (0)32 681 64 04 [email protected]
www.schaerer.com
Responsible for documentation
Schaerer AG
Hans-Ulrich Hostettler
P.O.Box
Allmendweg 8
CH-4528 Zuchwil, Switzerland
Applied standards
The aforementioned manufacturer declares herewith that this machine complies with all relevant stipulations of the specified directives. In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau Veritas, in accordance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements.
CE conformity
Machinery Directive 2006/42/EC
• EN 60335-1:2002 +A1 +A11 +A12 +A13
+A14 +A2
• EN 60335-2-75:2004 +A1 +A11 +A12
+A2
• EN 62233:2008-04
EMC Directive 2004/108/EC
• EN 55014-1:2006 +A1
• EN 55014-2:1997 +A1 +A2
• EN 61000-3-2:2006 +A1 +A2
• EN 61000-3-3:2008
• EN 61000-6-2:2005
• EN 61000-6-4:2007 +A1
International (CB)
Safety
• IEC 60335-1 Ed4.2:2006
• IEC 60335-2-14 Ed 5.1:2008
• IEC 60335-2-15 Ed 5.2:2008
• IEC 60335-2-75 Ed 2.2:2009
• IEC 62233 Ed1:2005
EMC
• CISPR 14-1 Ed 5.1: 2009
• CISPR 14-2 Ed 1.2: 2008
• IEC 61000-3-2 Ed 3.2: 2009
• IEC 61000-3-2 Ed2.1:2001
• IEC 61000-3-3:2008
• IEC 61000-6-2:2005
• IEC 61000-6-4:2006 +A1
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Installation and commissioning
CAUTION!
Risk of machine damage!
CAUTION!
Risk of machine damage!
DANGER!
Risk of electrocution!
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V02 | 09.2011
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Installation and commissioning
Setting up the coffee machine
Location
The location where the coffee machine is set up must meet the conditions specified below. If these conditions are not ensured, the coffee machine may become damaged.
The following conditions absolutely must be met:
• The installation surface must be stable and level so that is does not become deformed under the weight of the coffee machine.
• Do not set up the coffee machine on hot surfaces or close to ovens.
• Set up the coffee machine in such a way that it can be monitored by trained personnel at any time.
• Route the necessary supply connections to within 1 m of the machine location according to the on-site installation plans.
• Maintain the following clearances for maintenance work and operation:
• Allow enough space above the machine to refill beans.
• Leave min. 15 cm clearance from the rear side of the machine to the wall (air circulation).
• Comply with all applicable local kitchen regulations.
Ambient conditions
The location where the coffee machine is set up must provide the ambient conditions specified below. If these conditions are not ensured, the coffee machine may become damaged.
The following conditions absolutely must be met:
• Ambient temperature of +10 °C to +40 °C (50 °F to 104 °F)
• Relative humidity of max. 80 % RH
• The coffee machine is designed for indoor use only. Do not use in the open and never expose to the weather (rain, snow, subzero temperatures).
If the coffee machine was exposed to subzero temperatures:
Ź Contact customer service before commissioning.
Power supply
Conditions
The electrical power supply must be connected in accordance with the applicable regulations
(VDE 0100) and the regulations of the country of installation. The mains connection cable type must be at least H 05 VV-F. The voltage specified on the serial plate must match the supply voltage at the installation location.
Danger of electric shock!
The following instructions absolutely must be complied with:
• The phase must be fused at the ampere value specified on the serial plate.
• It must be possible to disconnect the device from the mains power supply at all poles.
• Never operate a device with a damaged power cord. Have a defective power cord or plug replaced immediately by a qualified service technician.
• Schaerer AG recommends against using an extension cable. If, despite this, an extension cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations.
• Route the power cord in such a way that it does not present a tripping hazard. Do not pull the cord over corners or sharp edges, pinch it between objects or allow it to hang loosely
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CAUTION!
Risk of machine damage!
Installation and commissioning in the open. Do not position the cord over hot objects, and protect the cord from exposure to oil and aggressive cleaning products.
• Never lift or pull the device by the power cord. Never pull the plug out of the socket by its cord. Never touch the power cord or plug with wet hands. Never insert a wet plug into a power socket.
Power requirements
Mains
1L, N, PE
Power requirements
220 – 240 V ~ 50/60 Hz 2000 – 2400 W
Fuse protection (site face)
10 – 16 A
Connecting cable conductor cross-section
3 x 0.75 mm²
3 x 1 mm²
Water connection/draining
Conditions
The machine can suffer damage due to bad material and wrong water values.
It is imperative that the following points are complied with:
• The water must be free of contaminants and the chlorine content must not exceed 100 mg per litre.
• Do not connect the machine to pure reverse osmosis water or other aggressive types of water.
• The carbonate hardness must not exceed 5 – 6°dKH (German carbonate hardness) or 8
– 10°fKH (French carbonate hardness) and the total hardness value must always be greater than the carbonate hardness.
• The minimum carbonate hardness is 4°dKH or 7°fKH. The pH value must be between 6.5
and 7
• Always use the new hose set (fresh water/waste water hose) provided with the machine.
The water supply connection must be made in accordance with the applicable requirements and the regulations of the respective country. If the machine is connected to a newly installed water pipe, the pipe and infeed hose must be rinsed well to ensure that no dirt gets into the machine.
The coffee machine must be connected to an installed drinking water line with a shut-off valve.
Installation takes place via the installed pressure hose and the 3/8”-threaded union piece onto the pressure reducer that is mounted on the water tap (set to 0.3 MPa (3 bar)).
If the machine is connected to a drain, the included temperature-resistant drain hose must be connected to the drip tray and the siphon. It must be firmly attached to the drain and slanted at a downward angle (so that the water can flow downward).
Power requirements
Water pressure
Recommended:
Maximum:
0.1 – 0.6 MPa (1-6 bar)
0.6 MPa (6 bar)
Water inlet temperature
Minimum:
Maximum:
10°C
35°C
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BASCP_EN
V02 | 09.2011
Installation and commissioning
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Installation
Unpacking the machine
Read the “Setting up the coffee machine” and “Power supply” chapters carefully before installing.
Ź Unpack the machine.
Ź Check the remaining package contents for accessories.
Ź Remove the accessories supplied in the grounds container and water tank.
Ź Keep the original packaging in case the equipment needs to be sent back.
Automatic commissioning program
Ź Connect the coffee machine to the mains power supply.
Ź Switch on the coffee machine.
; The commissioning program automatically starts the first time the machine is switched on. It explains all aspects of installation.
Deinstallation and disposal
The coffee machine must be disposed of correctly in conformity with local and legal regulations.
Ź Contact service partner.
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Operation
Operation
Check before switching on
Ź Before switching on the coffee machine, check whether the following conditions are fulfilled.
Conditions for switching on the coffee machine:
• The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water.
• The waste water outlet has been correctly laid/the waste water tank is connected.
• The bean hopper(s) is/are filled and the locking mechanism (option) is open.
• The grounds container is empty and inserted correctly.
• The coffee machine is connected to the mains power supply.
Switching on
Ź Switch on the coffee machine with the rocker switch on the lower back side.
; The machine switches on.
; The main screen appears and heating begins.
; The machine is ready to use as soon as the required temperature is reached.
Option: side cooling unit
Ź Connect the additional cooling unit to the line supply.
Ź Open the door.
Ź Switch on the side cooling unit using the green on/off button (see figure).
Ź Close the door.
Take heed of the operating instructions of the side cooling unit.
See «Operation» — «Fill and connect» — «Milk» — «Option: side cooling unit».
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Operation
Main touch screen window
Overview
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BASCP_EN
V02 | 09.2011
Main screen
The following elements are visibly displayed on the main screen depending on the machine status:
Symbol
Beverage button
Description
Beverage tab There are five beverage tabs that can be used. Eight beverages can be stored on each tab.
The beverage tabs can be named and assigned as desired by a service technician.
The desired beverage can be assigned to each beverage button and programmed accordingly.
The respective beverage is dispensed by pressing a beverage button.
The beverage buttons can be named and assigned as desired by a service technician.
DECAF
Barista
To be able to dispense decaffeinated beverages (DECAF), the coffee machine must have two mills, one of which must be filled with decaffeinated beans.
The grinder that is to grind decaffeinated beans must be selected in the
[DECAF] field. Any coffee beverage can then be selected and is prepared with decaffeinated beans.
The [DECAF] field must be programmed by a service technician or caretaker.
The Barista field can be used to adjust the strength of the dispensed beverage for one brewing. After beverage dispensing, the Barista field returns to the standard «medium» setting.
The [Barista] field must be programmed by a service technician or caretaker.
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Operation
Symbol
Operator Service menu
Description
Entering the Operator Service menu.
Ź Press the [Operator Service menu] field.
; The window for the Operator Service menu opens.
See «Operator Service menu»
Stop The [Stop] field is only displayed while a beverage is being dispensed. It can be used to clear the current beverage and any preselected beverages.
Info
Heating
The [Info] field is only displayed if a malfunction exists or intervention by a user or service technician is needed to ensure operating readiness of the machine.
See «Troubleshooting»
The small frame to the left of the date display is only displayed while the machine is heating up. It is not possible to dispense beverages during this process.
Open the front door of the machine
Ź Press the [Operator Service menu] field on the touch screen (see figure).
; The Operator Service menu appears.
Ź Press the field for opening the service door (see figure).
; The service door opens.
16
CAUTION!
User at risk!
Filling and connecting
Coffee beans
Danger of injury from the rotating grinding discs in the grinder.
Never reach into the bean hopper while the coffee machine is switched on.
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Operation
CAUTION!
Risk of machine damage!
www.schaerer.com
Filling foreign objects into the hopper can lead to clogging or destruction of the grinder.
Never fill anything other than beans into the bean hopper.
Ź Open the machine service door.
See «Main window touch screen“ — «Service door open».
Ź Open the machine cover (see illustration).
Ź Pour in coffee beans (max. 700 g).
Ź Close the cover again.
Ź Close the service door.
CAUTION!
Risk of machine damage!
Water
Ź Open the machine service door.
See «Main window touch screen“ — «Service door open».
Option 1: Internal drinking water tank
Ź Remove the drinking water tank daily and rinse out thoroughly with fresh water.
Ź Fill the drinking water tank with fresh drinking water before using it.
Ź Reinsert the drinking water tank.
Option 2: Mains water supply
The machine can suffer damage, if the pump runs dry.
Before switching on the machine make sure that the main water valve is open.
Ź Open the stop valve on the main water valve.
For reasons relating to insurance law it is advisable that the main water valve is closed at the end of the day.
Machine powder (Option)
Ź Service door of the machine is open.
See «Main window touch screen“ — «Service door open».
Ź Open the machine cover (see illustration).
Ź Remove the cover from the powder container(s).
CAUTION!
User at risk!
CAUTION!
Risk of machine damage!
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Danger of injury on the rotating dosing augers!
Never reach into the powder container while the device is switched on.
Danger of blockage through filling with unallowed powder!
Never fill anything other than powder for automatic operation into the powder container.
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Option 1: Choco
Ź Pour in the desired choco powder.
Option 2: Topping
Ź Pour in the desired milk powder.
Milk (Option)
Option 1: Milk Smart
No more than 40 cm should be between the milk package and the beverage outlet.
Ź Have fresh, pre-cooled milk (3 – 5°C) ready.
Ź Hang the hose or hoses into the milk.
; The hose end must be in contact with the container floor.
See also «Safety notes» — «Hygiene» — «Milk».
Option 2: Additional cooling unit
Ź Open the door.
Ź Remove and rinse the milk container.
Ź Fill in fresh, pre-cooled milk (3 – 5°C).
Ź Place the milk container into the cooling unit.
Ź Hang the hose or hoses into the container.
; The hose end must be in contact with the container floor.
Ź Close the door.
Operation
Dispensing
Adjusting the cup grate
When large containers are used, such as a latte macchiato glass, the cup grate must be shifted to the right.
Ź Grasp the cup grate, push it to the right and let it engage.
Ź Place the cup on the cup grate.
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CAUTION!
Hot fluid!
Beverages
Ź Place a cup under the beverage outlet.
Ź Press the required beverage button.
; The progress of the beverage dispensing will be shown on the main screen.
Ź Remove the cup after the beverage has been dispensed.
See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
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Operation
CAUTION!
Hot fluid!
CAUTION!
Hot fluid!
CAUTION!
Hot fluid!
CAUTION!
Hot fluid!
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Hot water
Ź Place a cup under the beverage outlet.
Ź Press the hot water button (see illustration).
; The progress of the beverage dispensing is shown on the display.
Ź Remove the cup after the beverage has been dispensed.
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See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
Hot milk (Option)
Ź Place a cup under the beverage outlet.
Ź Press the button [Hot Milk] (see illustration).
;
The progress of the beverage dispensing is shown on the display.
Ź Remove the cup after the beverage has been dispensed.
See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
Milk foam (Option)
Ź Place a cup under the beverage outlet.
Ź Press the [Milk foam] button (see figure).
;
The progress of the beverage dispensing is shown on the display.
Ź Remove the cup after the beverage has been dispensed.
See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
Dispensing options
Stopping continuous dispensing
The dispensing of beverages and hot water can be stopped at any time.
Ź Press the button.
; The current dispensing process is stopped.
Preselection
While a beverage is being dispensed, additional beverages can be selected that are to be dispensed afterward. Up to four beverages can be preselected.
Ź Place a cup under the beverage outlet.
Ź Press the desired beverage button(s).
; The preselected beverages will be shown on the main screen in their dispensing order.
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CAUTION!
Hot fluid!
Operation
Preselected beverages can be deleted at any time:
Ź Press the button.
; All preselected beverages will be deleted.
[DECAF] Button
The prerequisite for dispensing DECAF beverages (decaffeinated beverages) is having two mills, one of which is filled with decaffeinated beans. The field [DECAF] must be programmed by a service technician or building custodian.
Ź Place a cup under the beverage outlet.
Ź Press the [DECAF] field.
Ź Press the required beverage button.
; The progress of the beverage dispensing will be shown on the main screen.
Ź Remove the cup after the beverage has been dispensed.
See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
[Barista] field (select coffee strength)
The Barista field can be used to adjust the strength of the dispensed beverage for one brewing.
After beverage dispensing, the Barista field returns to the standard «medium» setting. The [Barista] field must be programmed by a service technician or caretaker.
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CAUTION!
Hot fluid!
Light í15% Normal Strong +15%
Ź Place a cup under the beverage outlet.
Ź Press the [Barista] field repeatedly until the desired strength is reached (see table).
Ź Press the required beverage button.
; The progress of the beverage dispensing is shown on the main screen.
Ź Remove the cup after the beverage has been dispensed.
See «Dispensing options» — «Stop dispensing» to stop dispensing of the beverage.
Emptying
Grounds container
The grounds container must be emptied as soon as the prompt to do so appears on the display, however, at least once daily.
Ź Open the machine service door.
See «Main window touch screen“ — «Service door open».
Ź Remove and empty the grounds container.
; Dispensing of beverages is disabled while the grounds container is not in place.
Ź Reinsert the grounds container.
Ź Close the service door.
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Operation
CAUTION!
Risk of trapping fingers!
CAUTION!
Risk of machine damage!
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Waste water
Option 1: Empty the drip tray
In coffee machines without a waste water outlet or external waste water tank, the drip tray must be emptied regularly, at the latest when the floater appears.
Ź Carefully pull out the drip tray.
Ź Empty the drip tray and reinsert it.
Ź Check that it is seated correctly; an improperly inserted drip tray can result in water leaks.
Option 2: Emptying the waste water tank
In coffee machines with an external waste water tank, the tank needs to be emptied regularly, at the latest when the empty instruction appears on the display.
Ź Remove and empty the waste water tank.
Ź Clean the waste water tank thoroughly with household cleaner and rinse with fresh water.
Ź Replace waste water tank.
Transport conditions
Ź Before moving the coffee machine, disconnect the drinking water supply, the power supply and the dirty water outlet.
Ź Before moving the coffee machine, check the floor for obstacles and uneven areas.
Improper transport of the machine may result in machine damage.
Adhere to the following instructions when moving machines on a cart:
• For safety reasons, the cart must be pulled and not pushed when moving the coffee machine.
• Only pull on the cart and never on the machine.
• The cart is not intended for transporting cargo.
The manufacturer cannot be held liable for any damage resulting from unintended use of the cart or from failure to follow the operating instructions.
Standby
The coffee machine can be switched to standby to save power.
Ź Press the [Operator Service menu] field on the touch screen (see figure).
; The Operator Service menu appears.
Ź Press the [ Standby ] field.
; The machine switches to standby.
To take the coffee machine out of standby:
Ź Press the switch on the right side of the user panel.
; The main screen appears and the machine is ready for use.
Switching off
End of operation
Ź Perform the daily cleaning routine.
Ź Empty the drinking water container, clean it and reinsert it.
Ź Empty the grounds container, clean it and reinstall it.
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c
CAUTION!
Risk of machine damage!
Operation
When the «Switch off after cleaning» parameter is activated, the machine switches off automatically after cleaning.
Ź Switch off the coffee machine with the rocker switch on the lower back side.
; The machine is de-energised.
Failure to do so will result in a loss of warranty coverage in the event of damages.
Lengthy downtimes (more than 1 week)
During extended downtimes, such as during holidays, the machine must be taken out of operation.
Ź Perform all steps described in the chapter entitled «End of operation“.
If the machine will be exposed to subzero temperatures, the boilers must be emptied first.
Ź Please contact your service partner.
The boilers can be destroyed by freezing water as it expands.
In rooms where the temperature can fall below zero, the boilers must be emptied.
When taking the device back into service, run the daily cleaning first.
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Cleaning
Cleaning
Cleaning intervals
Cleaning intervals
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Automatic cleaning x
Manual cleaning x x x x x x x x x x
Machine cleaning
Switch-off rinsing (optional)
Empty and clean the grounds container
Rinse out drinking water tank x Empty and clean the drip tray
Cleaning the bean hopper x x x Rinse brewing unit
Clean touch screen x
Optional accessories/options
Clean the outer surfaces of the coffee machine
Replace the foamer head x Rinse powder container
Rinse outlet mixing cup
(instruction and description under «Machine cleaning»)
Rinse milk container
Clean interior of side cooling unit
Clean exterior of side cooling unit
Legend
Every other day
Weekly:
Every time before filling:
At least every other day, more often if necessary.
At least once a week or more often if necessary.
Every time the container is refilled.
Every time before switching off:
Automatically when the coffee machine is switched off.
As instructed:
As needed:
An instruction appears on the display.
If cleaning is obviously necessary.
For a better overview of the cleaning steps that are required or that have already been performed, use the cleaning schedule in this chapter.
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Cleaning
Start automatic machine cleaning
The cleaning programme is started from the touch screen. On the touch screen, the user is guided through all actions required of him or her.
Ź Press the [Operator Service menu] field on the touch screen (see figure).
; The Operator Service menu appears.
Ź Press the [Start cleaning] field (see figure).
; Cleaning begins.
; Guidance is provided for all necessary steps on the touch screen.
CAUTION!
Hot fluid!
CAUTION!
User at risk!
Automatic switch-off rinsing function (Option)
The switch-off rinsing function must be activated by a service technician or caretaker. If this has been done, the switch-off rinsing function is performed automatically before the machine is switched off.
The automatic switch-off rinsing function takes approx. 20 sec.
Every other day
Change the foamer head (Option)
There is a risk of contamination of the milk and foamer head due to milk deposits and bacteria.
Replace the foamer head every two days.
The foamer head of the coffee machine is a disposable part and must be replaced every two days.
Ź Open the machine service door.
See «Main window touch screen“ — «Service door open».
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Cleaning
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Ź Turn the foamer head 90° to the right and pull forward together with the hose and restrictor.
Ź Insert the new foamer head with the hose and restrictor.
Ź Turn the foamer head to the left until it engages.
Ź Close the service door again.
CAUTION!
User at risk!
CAUTION!
User at risk!
CAUTION!
Risk of machine damage!
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Grounds container
Coffee grounds in the grounds container can quickly lead to mould formation. The spread of mould spores in the machine results in the danger of contamination of the coffee.
Therefore, clean the grounds container every other day.
Ź Thoroughly clean the grounds container with water and a household cleaning product.
Ź Rinse with clear water and dry with a clean cloth.
Weekly cleaning
Drip tray
Ź Thoroughly clean the drip tray and the drip grid with water and a household cleaning product.
Ź Rinse with clear water and dry with a clean cloth.
Bean hopper
Old bean grease in the bean hopper can have a negative impact on the coffee quality.
Danger of injury from rotating grinding discs in the grinder.
Never reach into the bean hopper while the coffee machine is switched on.
Ź Wipe the inside of the bean hopper with a moist cloth.
Ź Dry with a clean cloth.
Touch screen
The touch screen can suffer damage from improper handling.
Never press the touch screen using force, strong pressure or pointed objects. Do not use abrasive cleaning products. Never spray glass cleaning products directly onto the touch screen.
Ź Press the [Operator Service menu] field on the touch screen (see figure).
;
The Operator Service menu appears.
Ź Press the [ Standby ] field.
;
The machine switches to standby.
Ź Spray a commercially available glass cleaner onto a paper towel.
Ź Clean the touch screen.
Ź Press the switch on the right side of the user panel.
; The main screen appears and the machine is ready for use.
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CAUTION!
User at risk!
CAUTION!
User at risk!
CAUTION!
User at risk!
CAUTION!
User at risk!
Cleaning
Outer surfaces of the coffee machine
Ź Press the [Operator Service menu] field on the touch screen (see figure).
; The Operator Service menu appears.
Ź Press the [ Standby ] field.
; The machine switches to standby.
Ź Clean the outer surfaces of the coffee machine with a moist cloth.
Ź Press the switch on the right side of the user panel.
; The main screen appears and the machine is ready for use.
Side cooling unit (Option)
There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria.
Clean the cooling unit daily.
Ź Take the milk out of the cooling unit.
Ź Thoroughly clean the interior of the cooling unit with water and a household cleaning product.
Ź Place the milk back into the cooling unit.
Every time before filling
Internal drinking water tank
There is a contamination danger for the drinking water tank due to deposits and bacteria.
Clean the drinking water tank every time before filling it.
Ź Thoroughly rinse the drinking water tank with fresh water several times.
Ź Dry with a clean cloth.
Milk container (Option)
There is a danger of contamination of the milk and milk container due to milk deposits and bacteria.
Clean the milk container every time before filling it.
Ź Thoroughly rinse the milk container with fresh water several times.
Ź Dry with a clean cloth.
As needed
Brewing unit
Coffee residue in the brewing unit can quickly lead to the formation of mould. The spread of mould spores in the machine results in the danger of contamination of the coffee.
The brewing unit must therefore be cleaned once a week as described.
Ź Open the machine service door.
See «Main window touch screen“ — «Service door open».
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Cleaning
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Ź Remove the grounds container.
Ź Take the brewing unit out of the machine.
Ź Turn the thread on the head of the brewing unit anticlockwise until the ejector is located in the front position.
Ź Turn the spindle of the brewing unit anticlockwise with the multi-tool until the scraper (A) is in the front ejection position.
Ź Push both springs outwards over the edge, thereby releasing them.
Ź Pull out funnel (B) in the direction of the arrow.
Ź Hinge the insertion chute (C) upwards out of the way.
Ź Remove any ground coffee residue with a dry brush.
Ź Clean the brewing unit in warm running water.
Ź Clean the brewing screen in running water.
Ź Let the brewing unit dry fully before reinstalling it in the machine.
Ź Insert the grounds container.
Ź Close the service door.
CAUTION!
User at risk!
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Powder container (Option)
Deposits can result in the danger of contamination and clogging of the powder container.
Clean the powder container every time before filling it.
Ź Thoroughly rinse the powder container with fresh water several times.
Ź Dry with a clean cloth.
Mandatory cleaning
If a pending cleaning procedure is not performed although it is requested on the display, mandatory cleaning will set in (if programmed) after a certain time. When mandatory cleaning sets in, dispensing of beverages is blocked.
Beverages cannot be dispensed again until after the machine has been cleaned.
Mandatory cleaning and the period that elapses before it sets in can only be programmed by the service technician.
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CAUTION!
Risk of machine damage!
Cleaning
Cleaning products
Use of incorrect cleaning products can damage the machine.
Use only cleaning products for daily and weekly cleaning that are recommended by
Schaerer AG.
Cleaning tablet
Before using the cleaning tablet, carefully read the information on the packaging and the
«HEALTH & SAFETY DATA SHEET». If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.
Information
Application
Purpose of cleaning
Application interval
State and odour
Information
Application
Purpose of cleaning
Application interval
State and odour
Daily cleaning of the coffee system
Removal of grease residue in the coffee system
7 times a week
See the «HEALTH & SAFETY DATA SHEET».
Decalcifier
Before using the descaler, carefully read the information on the packaging and the «HEALTH
& SAFETY DATA SHEET». If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.
Boiler and pipe system decalcification
Removal of lime scale deposits in the coffee machine
As instructed by the coffee machine
See the «HEALTH & SAFETY DATA SHEET».
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Service and maintenance
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Service and maintenance
Water filter (Option)
Installing the water filter for the internal drinking water tank (Option)
The supplied water filter is only suitable for installation in the machine’s internal drinking water tank.
Prior to installation of the supplied water filter in the internal drinking water tank, a water test must be performed to determine whether use of the water filter is necessary. In addition the water value must be entered when the machine is first put into service.
See “Determining the water hardness” in this chapter.
Ź Remove the water outlet screen installed in the water tank.
Ź Open the water filter box.
; The water filter adapter is located at the top, and the separately packaged filter cartridge is found beneath it.
Ź Pull up the locking mechanism on the adapter.
Ź Attach the adapter to the water outlet connector and push down the locking mechanism.
Ź Unpack the filter cartridge and mount it on the adapter.
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Service and maintenance
Changing the water filter for the internal drinking water tank (Option)
When the filter needs to be changed, a corresponding prompt appears on the display.
Ź Take the drinking water tank out of the machine.
Ź Take the old filter cartridge out of the adapter.
Ź Unpack the new filter cartridge and mount it on the adapter.
Ź Slide the drinking water tank back into the machine.
CAUTION!
Risk of machine damage!
The replacement cartridges can be ordered from Schaerer AG as a 4-piece set (order number:
071397).
Maintenance
The coffee machine does not require regular maintenance. The maintenance schedule depends on multiple factors, especially the degree to which the machine is used.
When maintenance is due, the machine indicates this on the display. The machine can continue to be operated normally.
Ź Notify your service partner that maintenance is due.
Failure to perform a required maintenance in due time may lead to wear and reliable operation is no longer assured.
Inform the service partner as soon as possible after the maintenance message appears.
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Programming
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Programming
Overview
The following profiles have been predefined in the programming for end users:
• Building custodian menu
• Complete settlement menu
• Reduced settlement menu
• Menu Chef de service
• Quality manager menu
The profiles can be enabled by a service technician. He also assigns an access code for each profile.
The profiles and functions are subsequently described in this chapter.
Navigation
Symbol Description
Touching this field opens the Operator Service menu.
Stop / cancel a procedure
Confirm
Continue / start
Back to previous window
Save settings that have been made
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Symbol Description
Delete / set a value to zero
Touching this field opens the adjustment wheel.
Ź Set desired value by turning the wheel up or down.
Ź Confirm set value by pressing the checkmark.
Programming
32
Enable / disable a function
Opens a selection field.
USB port
In the Schaerer Coffee Prime, software updates or backups are performed using a flash drive.
The USB port is located on the right side next to the user panel and is protected by a cover.
Ź Switch off the machine.
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Programming
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Ź Press a small screwdriver into the hole next to the USB cover (see figure).
; The cover can now be removed.
Building custodian profile
The building custodian is the first contact person if there is a technical malfunction. He or she possesses solid technical knowledge and is regularly occupied with the coffee machine.
The «Building custodian» profile contains the following main menus:
• System
• Configuration
• Service
• Info
The contents of the main menus are subsequently described in this chapter.
System
«Maintenance» menu item
Display text
Filter change according to quantity (litres)
Last filter change
Water hardness (carbonate hardness)
Description
When performing a filter change:
Ź Enter the range of the filter.
When performing a filter change:
Ź Enter the date.
The water hardness is entered by a service technician during the commissioning procedure. As the water quality continuously changes, the water hardness should also be remeasured at each filter change.
Ź Enter the result.
Setting range Notes
0 — 10,000 The range can be read from the filter packaging.
DD/MM/YYYY –
0 — 50 A carbonate hardness tester with 2 test strips is included in the scope of delivery of the machine.
Additional test strips are available through your
Service partner.
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Programming
«Water supply» menu item
Display text
Water supply source
Description
Aquachange switching
Option 1: Switch from drinking water tank to fixed mains water supply
Ź Open service door and remove drinking water tank.
Ź Screw in Aquachange screw with a screwdriver (size 3).
Ź Put the drinking water tank back in place and shut the service door.
Ź Set the water supply source to «Fixed main water supply».
Setting range Notes
Fixed mains water supply /
Int. drinking water tank
Aquachange screw
Option 2: Switch from fixed mains water supply to drinking water tank
Ź Open service door and remove drinking water tank.
Ź Unscrew in Aquachange screw with a screwdriver (size 3).
Ź Put the drinking water tank back in place and shut the service door.
Ź Set the water supply source to «Int. drinking water tank».
Menu item «Grinder/brewing unit»
Display text
Grounds container capacity
Description
Here you can set how much coffee grounds cake the grounds container can contain before the instruction to empty the grounds container appears.
Ź Press the Settings field.
; The scroll wheel appears.
Ź Set the desired value.
Ź Confirm by pressing the checkmark.
Setting range Notes
0 – 36
Scroll wheel
Menu item «Cleaning»
Display text
Cleaning instruction timing
Cleaning instruction for Monday
Cleaning instruction for Tuesday
Cleaning instruction…
Cleaning instruction for Sunday
Description
Here you can set the time at which the cleaning instruction should appear in the display.
Ź Press on the hours.
Ź Make setting by using the arrow buttons.
Ź Press on the minutes.
Ź Make setting by using the arrow buttons.
Specifies the weekdays on which a cleaning instruction should appear.
Ź Push the slider to the right = On
Ź Push the slider to the left = Off
Setting range Notes
hh:mm –
–
On/Off
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Programming
Menu item «Milk system»
Display text
Milk suction time (s)
Menu item «General»
Display text
Main language
Beverage button, text only
Beverage buttons symbols
Display brightness
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Description
The milk suction time is the time that is required to fill the milk hose with milk. It must be specified, as otherwise the effectively set milk dispensing time will be shortened.
The «Milk suction time» parameter must be changed, for example, whenever a longer milk hose is installed.
Ź Press the Settings field.
; The scroll wheel appears.
Ź Set the desired value.
Ź Confirm by pressing the checkmark.
Setting range Notes
0.0 – 20.0
Determine the milk suction time for a new length of hose:
Set the parameter to 0.0, dispense the milk product and, while doing so, measure the time it takes from the first suction intake until the dispensing of milk.
Configuration
Description
Changing the display language
Ź Press the arrow button.
; The Options menu appears.
Ź Select the desired language.
If this setting has been activated, the beverage buttons will only display text and no symbols.
Ź Push the slider to the right = On
Ź Push the slider to the left = Off
Setting range Notes
All provided languages
–
–
On/Off
Set 1
Set 2 (default)
– Two different symbol sets are available.
Ź Press the arrow button.
; The Options menu appears.
Ź Select the desired symbol set.
With this you can adjust the brightness of the display.
Ź Press the Settings field.
; The scroll wheel appears.
Ź Set the desired value.
Ź Confirm by pressing the checkmark.
60 – 100%
Scroll wheel
Lighting brightness
Scroll wheel
Temperature unit
With this you can adjust the brightness of the bean hopper lighting.
Ź Press the Settings field.
; The scroll wheel appears.
Ź Set the desired value.
Ź Confirm by pressing the checkmark.
60 – 100%
The temperature unit can be changed here.
Ź Press the arrow button.
; The Options menu appears.
Ź Select the desired unit.
Celsius
Fahrenheit
–
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Programming
Menu item «Beverage parameters»
Adjustment options
Tabs 1 to 5
Description
Rename beverage tabs:
Ź 5 sec Hold down the tab.
; The keyboard appears.
Ź Enter the desired name and confirm with
.
Setting range Notes
All letters and numbers
–
Change programmed beverages Different parameters of the preset beverages can be changed under this menu item. There are various parameters depending on the beverage.
Only a reduced range of settings is available for these parameters. Access to the range of settings is restricted to service technicians.
Coffee beverage only
• Coffee grind quantity
• Pretreatment level
• water volume
• Bypass water
With milk (powdered or fresh milk)
• Dosing time (s) milk foam
• Dosing time (s) milk
With powder
• Water volume (ml)
• Amount of coffee grounds (%)
• Temperature (water)
All settings are made with the slider control:
Ź Set the slider control to the desired value.
All letters and numbers
Dependent upon beverage
Depends on beverage
Depends on beverage
–
Pretreatment level steps:
1: Quick-brew coffee, maximum chamber opening, compression pressure low
2: Chamber opening medium, compression pressure medium
3: Compression pressure low
4 (Default): compression pressure medium
5: Compression pressure high
6: Pre-brewing (1 ml/1 g), pre-brewing time 2 sec, compression pressure high
7: Pre-brewing (1 ml/1 g), pre-brewing time 2 sec, compression pressure high, wet pressing
Slider control
Menu item «Time / Date / Timer operation»
Display text Description
date
Time
Setting the date:
Ź Press on the days.
Ź Make setting by using the arrow buttons.
Ź Press on the months.
Ź Make setting by using the arrow buttons.
Ź Press on the years.
Ź Make setting by using the arrow buttons.
Setting the time:
Ź Press on the hours.
Ź Make setting by using the arrow buttons.
Ź Press on the minutes.
Ź Make setting by using the arrow buttons.
Format date / time Setting the formats for the date and time:
Ź Press the arrow button.
; The Options menu appears.
Ź Select the desired format.
Setting range Notes
DD/MM/YYYY – hh:mm
12 h / 24 h
–
–
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Menu item «Time / Date / Timer operation»
Display text
Summer time
Timer, Monday to Sunday
Description
Setting to take into account the time change due to summer time:
Ź Press the arrow button.
; The Options menu appears.
Ź Select the desired time format.
Setting range Notes
No summer time
EU summer time
USA summer time
–
– Here, the automatic switching on and off of the machine can be specified for each day of the week:
Ź Activate the switching on and off of the daily timer with the slider.
Ź Set the switching on and off times using the arrow buttons.
On/Off hh:mm
Display text
Calibrate display
Calibrate the grinder
Back up database
Display text
Displaying the versions
Service counter
Machine/temporary counter
Cleaning counter
Service
Description
Calibrate display
During calibration, a cross appears on different positions of the display.
Ź Click on the cross when it appears on the display until the calibration is completed.
Grinder calibration is display-guided.
Ź Follow the instructions on the touch screen.
The current status of the settings can be saved on a USB memory stick with this function.
Ź Insert the USB memory stick.
Ź Press the [Save database] field.
;
The current status has been saved on the memory stick.
–
Setting range Notes
–
–
Calibration of the display makes sense if users have problems navigating with the touchscreen. For example, if no reaction is triggered when a field is pressed on.
–
–
Info
Description
The following information can be obtained here:
• Touchpanel software version
• Power unit software version
• Database version
• Qt Framework version
• Paint engine version
The counter values of all machine components can be read off here.
The counter values of beverages and processes for beverage preparation can be read off here.
The date and time of the various cleanings can be read off here.
Setting range Notes
– When reporting a fault, please pass this information to the service technician.
–
–
–
–
–
–
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Troubleshooting
Troubleshooting
The [Info] field is displayed if a malfunction exists or intervention by a user or service technician is needed to ensure operating readiness of the machine. For instance, if the drinking water tank must be refilled.
If such a case occurs, the [Info] field appears on the main screen.
Depending on the cause, beverage dispensing is disabled until the required measure has been carried out.
Ź Press the [Info] button (see figure).
; The «Smart Info“ window opens (see figure).
Ź Carry out the described measure.
If the display message persists, a malfunction may exist.
See «Troubleshooting».
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Water quality
CAUTION!
Risk of machine damage!
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Water quality
A cup of coffee consists of 99 percent water. Therefore, the water has a significant effect on the coffee’s taste. To obtain an excellent cup of coffee, you need excellent water.
The water is important not only to the taste of the coffee but also to the coffee machine itself.
Poor water quality can lead to permanent machine damage.
Therefore, close attention needs to be paid to the water quality in order to obtain high quality coffee and protect the coffee machine.
Water values
Poor water values can lead to machine damage.
It is imperative that the specified values be complied with. Otherwise, Schaerer AG shall not accept liability.
The following water values are a precondition for the correct operation of the coffee machine:
• 4 – 6°dKH (German carbonate hardness)
• 7 – 8°dGH (German total hardness)
• pH value 6.5 – 7 (pH-neutral)
• Chlorine content max. 100 mg per litre
Water is referred to as hard or soft depending on its composition. The hardness of water is referred to as its total hardness.
The total hardness is differentiated into carbonate hardness (temporary hardness) and noncarbonate hardness (permanent hardness). In terms of the water hardness, the concentration of bicarbonate anions (HCO3í) is of special significance. The concentration of bicarbonate ions or the equivalent quantity of alkaline earth metal ions is referred to as carbonate hardness.
International conversion table
(factors apply to total hardness and carbonate hardness)
Unit
German hardness 1°dH
° dH
1
° eH
1.253
° fH
1.78
English hardness
French hardness
1°eH
1°fH
0.798
0.560
Part(s) per million (USA) 1 ppm
Millimole per litre
0.056
1 mmol/l 5.6
1
0.702
0.07
7.02
1.43
1
0.1
10
ppm
17.8
14.3
10
1
100
mmol/l
0.1783
0.142
0.1
0.01
1
Acidic
0
Neutral
7
Alkaline
14
If the water values do not correspond to the above-mentioned specifications, the water must be prepared accordingly (decalcification/enrichment with minerals).
The service partner can provide detailed information on filter options and versions and can install this equipment at your location.
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www.schaerer.com
Water quality
Determining the water hardness
A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured.
The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu. On the basis of the entered values, the machine calculates the time to the next filter change (if a filter is in use) and the time to the next decalcification routine.
Ź Check whether a house filter system is already connected upstream from the machine.
In most water, the carbonate hardness is markedly lower than the total hardness. This is a good indicator for determining whether the water is straight from the mains or if it first passed through a house filter system.
Option 1: Requesting information from the drinking water supplier
Ź Ask the local drinking water supplier for information on the water hardness (total hardness) of the drinking water.
Option 2: Performing a test
Ź Determine the water hardness using the test strips included in the scope of delivery.
Ź Dip the test strip into the tap water for ca. 1 sec.
Ź Remove the test strip and wait for ca. 1 min.
; The test strips changes colour.
Ź Compare the water analysis result with the «Total hardness» table in the «Water values» chapter.
Ź Install a water filter if the test result is poor.
See «Filter equipment» in this chapter or, for machines that are operated with drinking water, see the chapter entitled «Service and maintenance» — «Installing a water filter for the internal drinking water tank».
Filter technology
To protect the coffee machines and the coffee quality against hard or soft water, filters are used. Filters are essential for the care and maintenance of the machine, not to mention for hygiene, and for the best quality of coffee.
Even when using a filter, it is still necessary to measure the water values once a year. Water is a living element and therefore changes frequently.
The service partner can provide detailed information on filter options and versions and can install this equipment at your location.
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Safety notes
DANGER!
Risk of electrocution!
CAUTION!
User at risk!
CAUTION!
Hot fluid!
CAUTION!
Hot surface!
CAUTION!
Risk of trapping fingers!
www.schaerer.com
Safety notes
Maximum safety is one of Schaerer AG’s most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards:
• Read the User Manual carefully before using the device.
• Do not touch hot machine parts.
• Do not use the coffee machine if it is not working properly or is damaged.
• Under no circumstances may the installed safety devices be modified.
User at risk
Improper handling of electrical devices can result in electric shock.
The following instructions absolutely must be complied with:
• Work on electrical systems may only be performed by skilled electricians.
• The device must be connected to a fused electrical network (we recommend passing the connection through a fault current circuit breaker).
• All relevant guidelines on low voltage and/or country-specific or local safety regulations and laws must be observed.
• The connection must be properly earthed and protected from electric shock.
• The voltage must correspond to the data on the device’s serial plate.
• Never touch energised parts.
• Before carrying out service work, always switch off the main switch and/or disconnect the device from the power supply system.
• The power cable may only be replaced by qualified service technicians.
Improper handling of the coffee machine can lead to light injuries.
The following instructions absolutely must be complied with:
• This device is not intended to be operated by persons (including children) with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge unless they are supervised by a person responsible for their safety or obtain instructions from this person on how to operate the device.
• Supervise children to ensure that they do not play with the device.
• The coffee machine must be installed so that there are no impediments to care and maintenance.
• In both self-service and full-service applications, trained personnel must supervise the machine in order to ensure that the care instructions are observed and the personnel is available for questions regarding use.
• Fill the bean hopper with beans only, the powder container with coffee machine powder only and the manual inlet with ground coffee only (or cleaning tablets during cleaning).
There is a risk of scalding in the dispensing area of beverages, hot water and steam.
During dispensing or cleaning, never reach under the dispensing positions.
The dispensing positions and the brewing unit may be hot.
Do not touch any part of the dispensing equipment except the grips provided for this purpose. Only clean the brewing unit when the coffee machine has cooled down.
There is a risk of trapping fingers or hands when handling moving components.
While the coffee machine is switched on, never reach into the bean or powder containers or into the opening of the brewing unit.
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42
CAUTION!
User at risk!
CAUTION!
Risk of machine damage!
Safety notes
Risk from cleaning products
Application
Danger of poisoning from swallowing cleaning products.
The following instructions absolutely must be complied with:
• Store cleaning products away from children and unauthorised persons.
• Do not swallow the cleaning products.
• Never mix cleaning products with other chemicals or acids.
• Never put cleaning products in the milk container.
• Never put cleaning products in the drinking water tank (internal/external).
• Only use the cleaning and decalcification products for their intended purpose (see labels).
• Do not eat or drink while handling cleaning products.
• Ensure that the area is well-ventilated when handling cleaning products.
• Wear safety gloves when handling cleaning products.
• Wash your hands thoroughly after handling cleaning products.
Before using the cleaning products, carefully read the information on the packaging and the
«HEALTH & SAFETY DATA SHEET». If not available, the HEALTH & SAFETY DATA SHEET can be obtained from the sales partner (see the cleaning product packaging).
Storage
The following instructions absolutely must be complied with:
• Store them in a place that is inaccessible to children and unauthorised persons.
• Protect cleaning products from heat, light and moisture.
• Store them in a separate location from acids.
• Store them in the original packaging only.
• Store cleaning products for daily and weekly use separately.
• Do not store them together with foodstuffs or other edibles.
Disposal
If recycling is not possible, cleaning products and their containers must be disposed of according to the information on the «HEALTH & SAFETY DATA SHEET», all well as all local rules and regulations.
Emergency information
Obtain the phone number of the emergency information service (toxicology information centre) from the cleaning product manufacturer (see cleaning product label). If your country does not have this type of institution, note the following table:
Swiss Toxicology Information Centre
International calls:
Call from Switzerland
Internet
+41 44 251 51 51
145 www.toxi.ch
Risk of damage to the machine
Improper handling of the coffee machine can lead to damage or contamination.
The following instructions absolutely must be complied with:
• For water with a carbonate hardness above 5°dKH, install a water filter, as otherwise the coffee machine can be damaged due to calcification.
• For insurance law reasons, always ensure that after closing for the day, the main water valve (coffee machine with mains water supply) is closed and the electrical main switch is
BASCP_EN
V02 | 09.2011
Safety notes
CAUTION!
User at risk!
www.schaerer.com
switched off or the mains plug is unplugged.
• All relevant guidelines on low voltage and/or country-specific or local safety regulations and laws must be observed.
• Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry.
• To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site).
• After extended downtime (e.g. holiday), the coffee machine must be cleaned before it is put back into operation.
• Protect the coffee machine from weather (frost, humidity etc.).
• Faults may be remedied by a qualified service technician only.
• Only use Schaerer AG original spare parts.
• Report any noticeable damage or leaks immediately to an authorised service partner and have any faulty parts replaced and/or repaired.
• Never spray the device with water or clean it with a steam cleaner.
• When using caramelised coffee (flavoured coffee), clean the brewing unit twice daily.
• Fill the bean hopper with beans only, the powder container with coffee machine powder only and the manual inlet with ground coffee only (or cleaning tablets during cleaning).
• Never use freeze-dried coffee as it clogs the brewing unit.
• If the coffee machine and/or accessories are transported at temperatures below 10°C, the coffee machine and/or accessories must be stored for three hours at room temperature before the coffee machine and/or accessories are connected to the mains and switched on.
Failure to observe this precaution can result in a danger of short-circuit or damage to electrical components.
• Always use the new hose set (drinking water/waste water hose) provided with the machine.
Never use old hose sets.
Hygiene regulations
Water
Improper handling of water can lead to health problems.
The following instructions absolutely must be complied with:
• The water must be uncontaminated.
• Do not connect the machine to pure reverse osmosis water or other aggressive types of water.
• The carbonate hardness must not exceed 4-6°dKH (German carbonate hardness) or 7-
10°fKH (French carbonate hardness).
• The total hardness must always be higher than the carbonate hardness.
• The minimum carbonate hardness is 4°dKH or 7°fKH.
• Maximum chlorine content of 100 mg per litre.
• pH value between 6.5 – 7 (pH neutral).
Machines with drinking water tank (internal & external)
• Fill the drinking water tank daily with fresh water.
• Rinse the drinking water tank thoroughly before filling.
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CAUTION!
User at risk!
CAUTION!
User at risk!
CAUTION!
User at risk!
Safety notes
Coffee
Improper handling of coffee can lead to health problems.
The following instructions absolutely must be complied with:
• Check the packaging for damage before opening.
• Do not add more beans than will be needed for one day.
• Close the bean hopper lid immediately after filling.
• Store coffee in a cool, dry and dark location.
• Store coffee separately from cleaning products.
• Use the oldest products first («first-in-first-out» principle).
• Use before the expiry date.
• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.
Milk (Option)
Improper handling of milk can lead to health problems.
The following instructions absolutely must be complied with:
• Do not use unpasteurised or raw milk.
• Only use pasteurised milk or milk heated at ultra-high temperatures.
• Only use homogenised milk.
• Use pre-cooled milk at a temperature between 3-5°C.
• When working with milk, wear protective gloves.
• Use milk directly from the original packaging.
• Never refill milk. Always clean the container thoroughly before filling.
• Check the packaging for damage before opening.
• Do not add more milk than will be needed for one day.
• Close the milk container lid and cooling unit (internal/external ) immediately after filling.
• Store milk in a cool, dry (max. 7°C) and dark location.
• Store milk separately from cleaning products.
• Use the oldest products first («first-in-first-out» principle).
• Use before the expiry date.
• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.
Automatic machine powder/instant powder (Option)
The improper handling of vending machine powder can lead to health complaints!
The following instructions absolutely must be complied with:
• Check the packaging for damage before opening.
• Do not add more vending machine powder than is required for one day.
• Close the powder container lid immediately after filling.
• Store vending machine powder in a dry, cool and dark place.
• Store vending machine powder separately from cleaning products.
• Use the oldest products first («first-in-first-out» principle).
• Use before the expiry date.
• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.
44
BASCP_EN
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Liability
www.schaerer.com
Liability
Operator responsibilities
The operator must ensure that the machine undergoes regular maintenance and that the safety devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons.
Complaints about material defects must be reported to Schaerer AG in writing within 30 days!
For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in
Zuchwil.
Safety-relevant parts such as safety valves, safety thermostats, boilers etc. must not be repaired in any circumstances. They must always be replaced!
The following intervals apply:
• Safety valves: every 24 months.
• Boilers (steam boilers, flow heaters) every 72 months.
These measures are performed by a Schaerer AG service technician or your service partner as part of the maintenance routine.
Warranty and liability
No responsibility will be taken for warranty or liability claims in the event of personal injury or material damage as a result of one or more of the following causes:
• Non-intended use of the machine.
• Improper installation, commissioning, operation, cleaning and maintenance of the device and the associated optional devices.
• Failure to observe maintenance intervals.
• Operating the unit with defective safety devices or safety and protective equipment that is not properly installed or is not functional.
• Failure to observe the safety notes in the operating instructions pertaining to storage, installation, commissioning, operation and maintenance of the machine.
• Operating the device when it is not in perfect condition.
• Repairs carried out improperly.
• Use of spare parts that are not original Schaerer AG spare parts.
• Use of cleaning products that are not recommended by Schaerer AG.
• Catastrophic incidents due to foreign objects, accident, vandalism or force majeure.
• Penetrating the device with any type of object or opening the housing.
The manufacturer only accepts liability or honours warranty claims provided that all specified maintenance and service intervals have been kept and that only original spare parts supplied by the manufacturer or by a supplier authorised by the manufacturer have been used.
The «General Terms and Conditions» of Schaerer AG apply.
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