Yealink t46g инструкция на русском

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  Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.
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  Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
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  Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

• Page 5: About This Guide

  About This Guide Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.

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  User Guide for the SIP-T46G IP Phone Ring Tones on page  DSS Keys on page  Call Park on page  Display Issues on page  The following section is new: Entering Data and Editing Fields on page …
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  About This Guide Major updates have occurred to the following sections: Icon Instructions on page  Time & Date on page  Bluetooth on page  Anonymous Call Rejection on page  Intercom on page  Multicast Paging on page …
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  User Guide for the SIP-T46G IP Phone Major updates have occurred to the following sections: Documentations on page  Packaging Contents on page  Major updates have occurred to the following sections: Icon Instructions on page  Backlight on page …

• Page 9: Table Of Contents

  Table of Contents About This Guide …………..v In This Guide ……………………. v Summary of Changes ………………….v Changes for Release 80, Guide Version 80.130 …………v Changes for Release 80, Guide Version 80.95 …………. vi Changes for Release 80, Guide Version 80.80 …………. vi Changes for Release 80, Guide Version 80.60 ………….

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  User Guide for the SIP-T46G IP Phone Customizing Your Phone …………27 General Settings …………………… 27 Wallpaper ……………………27 Screen Saver ……………………29 Power Saving ……………………31 Backlight …………………….. 34 Contrast ……………………..34 Language ……………………. 35 Time & Date ……………………36 Administrator Password ………………..

• Page 11: Table Of Contents

  Table of Contents Call Hold/Resume ………………….112 Do Not Disturb (DND) …………………. 113 Call Forward ……………………117 Call Transfer ……………………125 Call Waiting ……………………127 Conference ……………………128 Local Conference ………………….128 Network Conference ………………..129 Call Park ……………………..131 FAC Mode ……………………

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  User Guide for the SIP-T46G IP Phone Display Issues ……………………191 Password Issues …………………… 192 Call Issues ……………………. 193 Headset & Handset Issues ………………..193 Audio Issues ……………………194 Log Issues …………………….. 196 Reboot & Upgrade & Reset Issues ……………… 199 Regulatory Notices …………..203…

• Page 13: Overview

   LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.

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  User Guide for the SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen •…
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  Overview Icons appearing on the LCD screen are described in the following table: Icons Description Network is unavailable The private line registers successfully Register failed Registering The shared/bridged line registers successfully Hands-free speakerphone mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb…
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  User Guide for the SIP-T46G IP Phone Icons Description Call Forward/Forwarded calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Bluetooth Bluetooth headset is both paired and connected…
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  Overview Icons Description Speed Dial XML Browser Multicast Paging Paging List Direct Pickup Group Pickup DTMF Prefix Hot Desking Phone Lock Call Park Park failed Park successfully Retrieve park Record Voice Mail Intercom Transfer Forward Conference Hold ReCall URL Record Group Listening Zero Touch Power Indicator LED…
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  User Guide for the SIP-T46G IP Phone LED Status Description The phone is powered off. The phone is idle. The phone is busy. The call is placed on hold or is held. The call is muted. Line key LED LED Status Description The line is seized.
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  Overview Line key LED (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call. LED Status Description The shared line is idle.

• Page 20: Phone User Interface

  User Guide for the SIP-T46G IP Phone Two ways to customize configurations of your SIP-T46G IP phone: The user interface on the IP phone.  The user interface in a web browser on your PC.  The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.

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  Overview Options Phone User Interface Web User Interface —Wallpaper √ —Backlight √ —Screen Saver √ —Power Saving × × —Contrast √ —Language √ —Time & Date √ —Administrator Password √ —Key as Send √ —Phone Lock √ —Ring Tones √ —Contact Management —Directory —Local Directory…
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  User Guide for the SIP-T46G IP Phone Options Phone User Interface Web User Interface —BLF List —Call Recording √ —Hot Desking √ —Intercom √ —Multicast Paging —Music on Hold —Automatic Call Distribution (ACD) —Shared Call Appearance (SCA) —Bridged Lines Appearance (BLA) —Messages √…
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  Overview The following table shows documentations available for the SIP-T46G IP phone. Name Contents Where found Language Basic call features In the package English and phone Quick Start Guide customizations On the website English/Chinese Phone/Web user interface settings, User Guide…
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  User Guide for the SIP-T46G IP Phone…

• Page 25: Getting Started

  Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46G IP phone. Topics include: Packaging Contents  Phone Installation  Phone Initialization  Phone Status  Basic Network Settings …

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  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. The following items are optional accessories for your SIP-T46G IP phone. You need to purchase them separately if required. Power Adapter …
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   Bluetooth USB Dongle BT40  Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. If your phone is already installed, proceed to Phone Initialization…
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  User Guide for the SIP-T46G IP Phone This section introduces how to install the phone: Attach the stand or the optional wall mount bracket Connect the handset and optional headset Connect the network and power Attach the stand or the optional wall mount bracket…
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  Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port. Note The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of the third-party power adapter may cause the damage to the phone.

• Page 30: Power Over Ethernet

  User Guide for the SIP-T46G IP Phone Power over Ethernet With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

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  Getting Started You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (e.g., IPv4 status, IP mode and MAC address).  Phone status (e.g., product name, hardware version, firmware version, product ID, …
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  User Guide for the SIP-T46G IP Phone The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.
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  Getting Started You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 & IPv6. To configure a static IPv4 address via phone user interface: Press Menu->Advanced (default password: admin) ->Network->WAN Port.
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  User Guide for the SIP-T46G IP Phone Press to select IPv6 and then press the Enter soft key. Press , or the Switch soft key to select the Static IP from the Type field. Enter the desired value in the IP Address, IPv6 IP Prefix, Gateway, Primary DNS and Secondary DNS field respectively.
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  The SIP-T46G IP phone supports up to 16 accounts. If your phone is not registered, you may have to register it.
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  User Guide for the SIP-T46G IP Phone Idle Screen description: Description This area shows the phone’s time, date and feature status. For more information, refer to Icon Instructions on page 3. This area shows the line key labels. You can customize the line key as other functions.
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  Getting Started Input Mode Keypad (initials in capitals) 6mnoMN mno6öøò mno6öøò MNO6Ö Ø óôõñ óôõñ Ò Ó Ô Õ Ñ 7pqrsPQR pqrs7ßЅ pqrs7ßЅ PQRS7Ѕ TUV8Ù Ú Û 8tuvTUV tuv8ùúûü tuv8ùúûü Ü 9wxyzWX wxyz9ýÞ wxyz9ýÞ WXYZ9ÝÞ space space space *.,’?!-()@/: *.,’?!-()@/: *.,’?!-()@/: *.,’?!-()@/: _;+&%=<…
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  User Guide for the SIP-T46G IP Phone If you want to Then you can To enter ―B‖, press twice quickly. To enter ―C‖, press three times quickly. To enter ―2ÄÆÅÀÁÂÃÆ‖, press more than three times quickly. Note: When you are in the uppercase (ABC…

• Page 39: Customizing Your Phone

  You can customize the wallpaper of the SIP-T46G IP phone, and can change the wallpaper image via phone user interface or web user interface. You can also upload custom wallpaper images via web user interface. The SIP-T46G IP phones support the file format of wallpaper image in the following table: Format Resolution Wallpaper Size *.jpg/*.png/*.bmp…

• Page 40: Wallpaper

  The customized wallpaper appears in the pull-down list of Wallpaper. Note The SIP-T46G IP phone screen size is 480*272 pixels. If the size of the custom wallpaper doesn’t meet the IP phone screen size, the wallpaper will be stretched zoomed out…

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  If your phone is idle again for a specified period of time, the screen saver will start again. You can configure the screen saver of SIP-T46G IP phone, and upload custom pictures to set up a screen saver of your picture via web user interface. You can only configure the screen saver wait time via phone user interface.

• Page 42: Screen Saver

  User Guide for the SIP-T46G IP Phone The web user interface prompts ―Upload success!‖. The custom picture appears in Screensaver list. The first picture in the list is System.jpg. You can only delete the custom picture by clicking Del in the Screensaver field.

• Page 43: Power Saving

  Customizing Your Phone The IP phone will automatically set System.jpg as the screen saver. — If you select Upload Picture. The IP phone will automatically set the custom pictures you upload as the screen saver, and display these pictures alternately. Click Confirm to accept the change.

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  User Guide for the SIP-T46G IP Phone Select Enabled from the pull-down list of Power Saving. Click Confirm to accept the change. Office Hour specifies the starting time and ending time in the office each day. To configure the office hour via web user interface: Click on Settings->Power Saving.
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  Customizing Your Phone Click Confirm to accept the change. Idle Timeout specifies the period of time before the IP phone enters power-saving mode. The following three types of idle timeout you can configure: Office Hours Idle Timeout: Configures the idle timeout for office hours. …

• Page 46: Backlight

  15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is changed when the phone is  inactive after the designated time (in seconds). You can also change the intensity of the LCD screen of EXP40 connected to the SIP-T46G IP phone. To configure the backlight via phone user interface: Press Menu->Basic->Display->Backlight.

• Page 47: Contrast

  Customizing Your Phone SIP-T46G IP phone to a comfortable level on the phone. Ensure that the expansion module has been connected to the phone before configuration. The intensity of contrast ranges from 1 to 10 and the highest intensity is 10.

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  User Guide for the SIP-T46G IP Phone Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: Click on Settings->Preference. Select the desired language from the pull-down list of Language.
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  Customizing Your Phone the Location field. The default time zone name is ―China(Beijing)‖. Press the Save soft key to accept the change or the Back soft key to cancel. Note Please refer to Appendix A — Time Zones for the list of available time zones on the IP phone.
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  User Guide for the SIP-T46G IP Phone Press , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Time Format field. Press the Save soft key to accept the change or the Back soft key to cancel.
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  Customizing Your Phone Re-enter the new password in the Confirm PWD field. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password. You can set the ―#‖…

• Page 52: Phone Lock

  User Guide for the SIP-T46G IP Phone Phone lock consists of the following: Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked. Function Keys: The function keys are locked. You cannot use the MESSAGE, REDIAL, HOLD, MUTE, TRANSFER, OK, X, navigation keys and soft keys until unlocked.

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  Customizing Your Phone When the phone is locked, the LCD screen prompts ―Phone locked.‖ and displays the icon To unlock the phone, you must know the phone unlock PIN. The default phone unlock PIN is ―123‖. To change the phone unlock PIN via phone user interface: Press Menu->Basic->Change PIN.
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  User Guide for the SIP-T46G IP Phone Enter the PIN in the Unlock PIN field. Press the OK soft key to unlock the phone. icon disappears from the LCD screen. You can long press or wait for a period of time (if configured) to lock the phone again.

• Page 55: Ring Tones

  Customizing Your Phone You can press the Volume key to adjust the ringer volume when the phone is idle or ringing. You can also press the Volume key to adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use. To adjust the ringer volume: When the phone is idle: Press…

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  User Guide for the SIP-T46G IP Phone To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s.
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  Customizing Your Phone Press to select the desired account and then press the Enter soft key. Press to select the desired ring tone. If Common is selected, this account will use the ring tone selected for the phone. (Optional.) Press to adjust the ringer volume.

• Page 58: Directory

  User Guide for the SIP-T46G IP Phone In the Upload Ringtone field, click Browse to locate a ring tone (the file format must be *.wav) file from your local system. Click Upload to upload the file. Note The priority of ring tone for an incoming call on the phone is as follows:…

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  Customizing Your Phone To configure the directory via web user interface: Click on Directory->Setting. In the Directory block, select the desired list from the Disabled column and then click The selected list appears in the Enabled column. Repeat the step 2 to add more lists to the Enabled column. To remove a list from the Enabled column, select the desired list and then click To adjust the display order of enabled lists, select the desired list and then click The LCD screen will display the list(s) in the adjusted order.
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  User Guide for the SIP-T46G IP Phone The LCD screen displays the enabled list(s) in the directory. If there is only one list in the directory, press the Directory soft key to enter this list directly. Note If the remote phone book and LDAP are not configured in advance, you cannot see remote phone book and LDAP lists on the phone user interface.
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  Customizing Your Phone If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory. Press the AddGroup soft key. Enter the desired group name in the Name field. Press , or the Switch soft key to select the desired group ring tone from the Ring field.
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  User Guide for the SIP-T46G IP Phone Press the Option soft key, and then select Detail from the prompt list. Press to highlight the group information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel.

• Page 63: Adding Contacts Manually

  Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all contact groups by pressing the Option soft key, and then select Delete All.

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  User Guide for the SIP-T46G IP Phone Press the Add soft key. Enter the name and the office, mobile or other numbers in the corresponding fields. Press , or the Switch soft key to select the desired account from the Account field.
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  Customizing Your Phone Press the Option soft key, and then select Add to Contacts from the prompt list. Press the OK soft key. And then enter the contact name. Press the Save soft key to accept the change. The entry is successfully saved to the local directory. Adding Contacts from remote phone book To add a contact to the local directory from remote phone book: Press Menu->Directory->Remote Phone Book.
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  User Guide for the SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory.
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  Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group and then press the Enter soft key.
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  User Guide for the SIP-T46G IP Phone You can also click Delete Photo to delete the photo. Note The phone only supports *.png, *.jpg and *.bmp format files. You can only delete custom photos. To change the custom photo for the contact via web user interface: Click on Directory->Local Directory.
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  Customizing Your Phone When you place a call to the contact or receive a call from the contact, the LCD screen will show the contact photo. To place a call to a contact from the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default.
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  User Guide for the SIP-T46G IP Phone To search for a contact in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default.
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  Customizing Your Phone The selected list appears in the Enabled column. Repeat the step 2 to add more lists to the Enabled column. To remove a list from the Enabled column, select the desired list and then click To adjust the display order of the enabled list, select the desired list, and click The LCD screen will display search results in the adjusted order.
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  User Guide for the SIP-T46G IP Phone The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen. You can press to scroll to the desired entry and then place a call to the entry.
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  Customizing Your Phone Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: Click on Directory->Local Directory. Click Browse to locate a contact list file (the file format must be *.csv) from your local system.
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  User Guide for the SIP-T46G IP Phone The built-in phone directory can store names and phone numbers for a blacklist. You can store up to 30 contacts, add, edit, delete or search for a contact in the blacklist directory, and even call a contact from the blacklist directory. Incoming calls from blacklist directory contacts will be rejected automatically.
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  Customizing Your Phone Select the desired contact group and then press the Enter soft key. If the contact is not in any group, select All Contacts and then press the Enter soft key. Press to highlight the desired contact. Press the Option soft key, and then select Add to Blacklist from the prompt list. The LCD screen prompts the following warning: Press the OK soft key to accept the change.
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  User Guide for the SIP-T46G IP Phone Enter the name in the Display Name field. Click Confirm to accept the change. Note An access URL for a remote phone book is configurable via web user interface only. To access your remote phone book via phone user interface: Press Menu->Directory->Remote Phone Book.
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  Customizing Your Phone press Directory->Remote Phone Book to enter the remote phone book. Select the desired remote group, and then press the Enter soft key to load the remote phone book. Select the desired contact in the remote phone book. Press the Send soft key.
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  The default value is 21600. Click Confirm to accept the change. The SIP-T46G IP phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
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  Customizing Your Phone Calls and Forwarded Calls. Press to select the desired entry. Press the Option soft key, and then select Detail from the prompt list. The detailed information of the entry appears on the LCD screen. To place a call from the call history list: Press the History soft key.

• Page 80: Phone Installation On

  User Guide for the SIP-T46G IP Phone If you want to use a wired headset, physically connect your headset to the phone and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation on page 15.

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  Customizing Your Phone Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: Physically connect the headset. Press to activate the headset mode. Note If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again.
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  Note Dual headset is configurable via web user interface only. The SIP-T46G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range.
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  Customizing Your Phone Press , or the Switch soft key to select On from the Bluetooth field. Press the Save soft key to accept the change. The LCD screen displays the Bluetooth icon Before you pair a Bluetooth headset, check the indicator on the Bluetooth headset to make sure that the Bluetooth headset is discoverable.
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  User Guide for the SIP-T46G IP Phone The phone proceeds to scan the local Bluetooth devices. When the phone completes scan, it will display the available Bluetooth devices on the LCD screen. Select the desired Bluetooth headset and then press Connect soft key.
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  Customizing Your Phone The LCD screen displays a list of paired and connected Bluetooth headsets. Select the desired Bluetooth headset. Press the Option soft key, and then select Detail from the prompt list to view the Bluetooth headset information: Device Name: the name of the Bluetooth headset. …
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  User Guide for the SIP-T46G IP Phone The default device name is ―Yealink-T46G‖. Press the Save soft key to accept the change or the Back soft key to cancel. The preconfigured Bluetooth device name will display in scanning list of other device.
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  There are three types of DSS keys: Line Keys, Programable Keys and Ext Keys. Details will be introduced in the following. The SIP-T46G IP phone supports 27 line keys and 13 programable keys. For more information on DSS key icon indicators, refer to…
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  User Guide for the SIP-T46G IP Phone (Optional.) Enter the string that will appear on the LCD screen in the Label field. (Optional.) Enter the corresponding value in the Value field. (Optional.) Enter the corresponding value in the Extension field.

• Page 89: Led Instructions On

  Customizing Your Phone You can use page tips feature to enable the page icon and page switch key LED to indicate different statuses. This feature is disabled by default. The following table lists the page icons to indicate different statuses: Icons Description Fast flashing: the BLF monitored user receives an incoming…

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  User Guide for the SIP-T46G IP Phone The following figure shows an example of label display when the label length feature is set to extended: The following figure shows an example of label display when the label length feature is…
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  Customizing Your Phone Line key features are explained in the following subchapters in detail: Line  Speed Dial  Voice Mail  Direct Pickup  Group Pickup  Call Park  DTMF  Prefix  Local Group  XML Group …
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  User Guide for the SIP-T46G IP Phone Usage: When the phone receives an incoming call, the DSS key LED flashes green: Press the DSS key to accept the incoming call. Press the DSS key to place a new call and the active call is placed on hold.
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  Customizing Your Phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group. Type (Key Event) Dependencies: Key Type (GPickup) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the group pickup feature code) Usage: Press the DSS key on your phone when a phone number in the group receives…
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  User Guide for the SIP-T46G IP Phone Prefix You can use this key feature to add a specified prefix number before the dialed number. You can only configure the SoftKey (1-4) as the prefix key. Type (Key Event) Dependencies: Key Type (Prefix)

• Page 95: Call Forward On

  Customizing Your Phone Usage: Press the DSS key to access the XML browser specified in the Value field. LDAP You can use this key feature to quickly access a LDAP search screen. Dependencies: Type (Key Event) Key Type (LDAP) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the LDAP search screen.

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  User Guide for the SIP-T46G IP Phone Transfer When there is an active call on the phone, you can use this key feature to handle the call differently depending on the transfer mode assigned to the DSS key. Type (Key Event)
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  Customizing Your Phone Usage: When DND is in phone mode: Press the DSS key to activate DND. Press the DSS key again to deactivate DND. When DND is in custom mode: Press the DSS key to access the custom DND screen. You can activate or deactivate DND for one or all accounts.

• Page 98: Phone Lock On

  User Guide for the SIP-T46G IP Phone Usage: Press the DSS key to access the zero touch screen. Press the OK soft key within a few seconds. Configure the network parameters in the corresponding fields. Press the Next soft key.

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  Customizing Your Phone Type (Key Event) Dependencies: Key Type (Directory) Label (key label displayed on the LCD screen) Usage: Press the DSS key to immediately access to frequently used lists. The DSS key performs the same function as the Directory soft key when the phone is idle. Note You can customize the soft keys, navigation keys and function keys.
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  Note Ext keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T46G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to…
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  Customizing Your Phone To register an account via phone user interface: Press Menu->Advanced (default password: admin) ->Accounts. Select the desired account and then press the Enter soft key. Select Enabled from the Activation field. Enter the desired value in Label, Display Name, Register Name, User Name, Password and SIP Server1/2 field respectively.
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  User Guide for the SIP-T46G IP Phone Select the desired account and then press the Enter soft key. Select Disabled from the Activation field. Press the Save soft key to accept the change or the Back soft key to cancel.
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  Customizing Your Phone Dial plan is a string of characters that governs the way your SIP-T46G IP phone processes the inputs received from your phone keypad. The SIP-T46G IP phone supports the following dial plan features: Replace Rule  Dial-now …
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  User Guide for the SIP-T46G IP Phone press the Send soft key. To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule. Enter the string (e.g., 1) in the Prefix field. Enter the string (e.g., 1234567) in the Replace field.
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  Customizing Your Phone Click Del to delete the replace rule(s). Note Replace rule is configurable via web user interface only. You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as «1xxx», any entered four-digit string beginning with 1 will then be dialed out automatically on the phone.
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  User Guide for the SIP-T46G IP Phone Delay Time for Dial-Now Rule You can configure the delay time for dial-now rules. That is, you can configure your phone to automatically dial out the phone number which matches a dial-now rule, after the designated delay time.
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  Customizing Your Phone Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15) fields. Enter the desired line ID in the Account field or leave it blank. For more information on the valid values for the Account field, refer to Replace Rule on page 91.
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  User Guide for the SIP-T46G IP Phone For more information on the valid values for the Account field, refer to Replace Rule on page 91. Click Confirm to add the block out number. Note Block out number is configurable via web user interface only.
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  Note Emergency number is configurable via web user interface only. You can enable live dialpad feature on the SIP-T46G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.
• Page 110
  User Guide for the SIP-T46G IP Phone The default delay time is 4s. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or the line key.
• Page 111
  Customizing Your Phone Hotline is configurable via web user interface at the path Features->General Information.
• Page 112
  User Guide for the SIP-T46G IP Phone…

• Page 113: Answering Calls

  Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.

• Page 114
  User Guide for the SIP-T46G IP Phone Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book.
• Page 115
  To place multiple calls: You can have more than one call on your SIP-T46G IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
• Page 116
  User Guide for the SIP-T46G IP Phone When you are not in another call, you can answer a call in one of three ways: Using the handset  Using the speakerphone  Using the headset  Note You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ringing on your phone.
• Page 117
  Basic Call Features Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. To end a call: Do one of the following: If you are using the handset, press , the EndCall soft key or hang up the handset.
• Page 118
  User Guide for the SIP-T46G IP Phone To enable recent call in dialing via web user interface: Click on Directory->Setting. Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only.
• Page 119
  Basic Call Features You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. You can use auto answer feature to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
• Page 120
  User Guide for the SIP-T46G IP Phone icon appears on the LCD screen. Auto answer is configurable via web user interface at the path Account->Basic. Note Auto answer is only applicable when there is no other call in progress on the phone.
• Page 121
  Basic Call Features To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: Wait for the designated period of time or press the OK soft key to redial the phone number.
• Page 122
  User Guide for the SIP-T46G IP Phone Press , or the Switch soft key to select Enabled from the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel. Call completion is configurable via web user interface at the path Features->General Information.
• Page 123
  Basic Call Features Press the OK soft key to redial the number. Note Call completion is not available on all servers. For more information, contact your system administrator. You can press a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: Press Menu->Features->DSS Keys.
• Page 124
  User Guide for the SIP-T46G IP Phone To mute a call: Press during an active call. The LCD screen indicates that the call is now muted. The mute key LED illuminates solid red when the call is muted. To un-mute a call: Press again to un-mute the call.
• Page 125
  Basic Call Features Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following: Press to switch between the calls, and then press the Resume soft key to retrieve the desired call. Press the corresponding line key to retrieve the call. If more than two calls are on hold, a numbered prompt appears on the LCD screen, for example ―2/4‖, indicating that this is the second call out of four calls.
• Page 126
  User Guide for the SIP-T46G IP Phone In the DND block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note DND mode is configurable via web user interface only. To activate DND in phone mode: Press the DND soft key when the phone is idle.
• Page 127
  Basic Call Features To activate DND in custom mode for a specific account: Press the DND soft key when the phone is idle. The LCD screen displays a list of accounts on the phone. Press to select the desired account. Press soft key to select On to activate DND.
• Page 128
  User Guide for the SIP-T46G IP Phone To activate DND in custom mode for all accounts: Press the DND soft key when the phone is idle. The LCD screen displays a list of accounts registered on the phone. Press the All On soft key to activate DND for all accounts.
• Page 129
  Basic Call Features Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.
• Page 130
  User Guide for the SIP-T46G IP Phone forward for each or all accounts. Two call forward modes: Phone (default): Call forward is effective for the phone system.  Custom: Call forward can be configured for each or all accounts. …
• Page 131
  Basic Call Features the On Code or Off Code field. b) If you select Busy Forward: Press , or the Switch soft key to select Enabled from the Busy Forward field. Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward to field.
• Page 132
  User Guide for the SIP-T46G IP Phone (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel.
• Page 133
  Basic Call Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also enable always forward for all accounts. After always forward was enabled for a specific account, do the following: Press to highlight the Always Forward field.
• Page 134
  User Guide for the SIP-T46G IP Phone (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: Press to highlight the Busy Forward field.
• Page 135
  Basic Call Features (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. You can also enable no answer forward for all accounts. After no answer forward was enabled for a specific account, do the following: Press to highlight the No Answer Forward field.
• Page 136
  User Guide for the SIP-T46G IP Phone To configure the forward authorized numbers via web user interface: Click on Features->Forward & DND. Select Enabled from the pull-down list of Forward Emergency. Enter the numbers in the Forward Authorized Numbers field.
• Page 137
  Basic Call Features To disable call forward in custom mode for a specific account: Press Menu->Features->Call Forward or press when the phone is idle. Press to select the desired account and then press the Enter soft key. Press to select the desired forwarding type and then press the Enter soft key.
• Page 138
  User Guide for the SIP-T46G IP Phone Enter the number you want to transfer the call to. Press to complete the transfer. Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press or the Transfer soft key during a call.
• Page 139
  Basic Call Features then press to select the entry (Directory should be configured in advance. Refer to Directory on page for more information). Press the Directory soft key, and then select Remote Phone Book. Select the desired group and search for the contact (Directory should be configured in advance.
• Page 140
  Network conference is not available on all servers. For more information, contact your system administrator. The SIP-T46G IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference.
• Page 141
  Press the EndCall soft key to drop the conference call. You can use network conference feature on the SIP-T46G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call.
• Page 142
  User Guide for the SIP-T46G IP Phone Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party.
• Page 143
  Basic Call Features You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the Park soft key or call park key (if configured) on the phone.
• Page 144
  User Guide for the SIP-T46G IP Phone It is configured for the Park soft key. This call park code will also apply to the call park key. For more information, refer to DSS Keys on page 75. (Optional.) Enter the park retrieve code in the Park Retrieve Code field.
• Page 145
  Basic Call Features If the call park code is configured, the phone will dial the configured call park code shown as below: Do one of the following: If you want to park the call against the local extension. Press If the call is parked successfully, you will hear a voice prompt confirming that the call is parked.
• Page 146
  User Guide for the SIP-T46G IP Phone Follow the voice prompt, do one of the following: Press on the phone where the call is parked. Enter the desired extension follow by # (e.g., 4603#) on any phone. To configure call park feature in transfer mode via web user interface: Click on Features->Call Pickup.
• Page 147
  You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T46G IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number. Group call…

• Page 148: Directed Call Pickup

  User Guide for the SIP-T46G IP Phone pickup is used for picking up a call that is ringing at any phone number in a certain group. The pickup group should be predefined, contact your system administrator for more information. You can pick up an incoming call by using the DPickup/GPickup soft key. To use call pickup, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface.

• Page 149
  Basic Call Features Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To pick up a call directly: Pick up the handset, press the Speakerphone key or press the line key (You may need to press the More soft key to see the DPickup soft key).

• Page 150: Group Call Pickup

  User Guide for the SIP-T46G IP Phone Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Group Call Pickup.

• Page 151
  Basic Call Features Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To pick up a call in the group: Pick up the handset, press the Speakerphone key or press the line key. The GPickup soft key appears on the LCD screen.

• Page 152: Anonymous Call On

  User Guide for the SIP-T46G IP Phone You can use anonymous call to block your identify and phone number from appearing to the called party when you call someone. For example, you want to call to consult some of the services, but don’t want to be harassed. Anonymous call is configurable on a per-line basis.

• Page 153
  Basic Call Features The LCD screen of phone B prompts an incoming call from anonymity. You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from being displayed. Anonymous call rejection is configurable on a per-line basis.
• Page 154
  User Guide for the SIP-T46G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path Account->Basic.
• Page 155
  Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T46G IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging  Music on Hold …
• Page 156
  User Guide for the SIP-T46G IP Phone Enter the phone number or extension you want to monitor in the Value field. (Optional.) Enter the directed call pickup code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel.
• Page 157
  Advanced Phone Features The phone plays a warning tone (if enabled).  The BLF key LED flashes red.  The caller ID appears on the LCD screen (if enabled).  In the following figure, the LCD screen shows an incoming call from 1008 on the monitored line.
• Page 158
  User Guide for the SIP-T46G IP Phone the call directly. Before picking up an incoming call, ensure that the BLF List Pickup Code has been configured in advance. If the code is not configured, the phone will place a call to the monitored user instead of picking up the incoming call of the monitored user when you press the BLF List key.
• Page 159
  Call Pickup on page 135. You can record calls by pressing a record key on the phone. The SIP-T46G IP phone supports record and URL record. Two ways of call recording: Record: The phone sends SIP INFO message containing a specific header ―Record: …
• Page 160
  User Guide for the SIP-T46G IP Phone (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL record key via phone user interface: Press Menu->Features->DSS Keys.

• Page 161: Hot Desking On

  You can use hot desking on the SIP-T46G IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.

• Page 162
  User Guide for the SIP-T46G IP Phone To configure a hot desking key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field.
• Page 163
  Advanced Phone Features The login wizard will be displayed as below: Enter the login information in each field. Press the Save soft key to login or the Back soft key to cancel. Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary.
• Page 164
  Press the Save soft key to accept the change or the Back soft key to cancel. Intercom key is configurable via web user interface at the path DSSKey->Line Key. The SIP-T46G IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
• Page 165
  Advanced Phone Features Intercom Mute You can mute or un-mute the phone’s microphone for intercom calls automatically. If Intercom Mute is enabled, the microphone will be muted for intercom calls. If Intercom Mute is disabled, the microphone will work for intercom calls. Intercom Mute is disabled by default.
• Page 166
  User Guide for the SIP-T46G IP Phone To place an intercom call when the target phone is idle: Press the intercom key when the phone is idle. The called destination plays a warning tone and automatically answers the call in the speakerphone mode by default.
• Page 167
  Advanced Phone Features Press the Save soft key to accept the change or the Back soft key to cancel. Multicast paging key is configurable via web user interface at the path DSSKey->Line Key. To configure a paging list key via phone user interface: Press Menu->Features->DSS Keys.
• Page 168
  User Guide for the SIP-T46G IP Phone Enter the group name in the Label field. Press the Save soft key to accept the change. Repeat steps 2 to 6, you can add more paging groups. Paging list is configurable via web user interface at the path: Directory->Multicast IP.
• Page 169
  Advanced Phone Features The default codec is G722. Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the LCD screen will display the icon indicate that it is providing high definition voice. Default codec for multicast paging is configurable via web user interface only. You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.
• Page 170
  User Guide for the SIP-T46G IP Phone Paging Priority Active The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
• Page 171
  Advanced Phone Features Both the sender’s and receiver’s phones play a warning tone and the receiver automatically answers the multicast RTP session in the speakerphone mode. The multicast paging key LED illuminates solid green. The following figure shows a multicast RTP session on the phone: To place the current multicast RTP session on hold, press the Hold soft key.
• Page 172
  User Guide for the SIP-T46G IP Phone To resume the held multicast RTP session, press the Resume soft key. The multicast RTP session is established again. To end the multicast RTP session, press the EndCall soft key. Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the party placed on hold.
• Page 173
  ACD on the SIP-T46G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance.
• Page 174
  User Guide for the SIP-T46G IP Phone To log into the ACD system: Press the ACD key when the phone is idle. The LCD screen prompts you the following information: User ID: the identity used to log into the queue.
• Page 175
  Advanced Phone Features You can use SCA feature to share an extension which can be registered on two or more IP phones at the same time. The shared line is indicated by a different line icon. In the following figure, the first line is private and the second line is shared: If two phones share a line, an incoming call to this extension will cause both phones to ring simultaneously.
• Page 176
  User Guide for the SIP-T46G IP Phone You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).

• Page 177: Line Keys On

  Advanced Phone Features Auto LineKeys is you can automatically assign multiple DSS keys with enabled, Line type for a registered shared line on the phone. Click Confirm to accept the change. To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603.

• Page 178
  User Guide for the SIP-T46G IP Phone Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys is enabled.
• Page 179
  Advanced Phone Features (Enter the primary account 4603 in the Register Name field.) Click on Advanced, select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys feature is enabled. The default value is 1.
• Page 180
  User Guide for the SIP-T46G IP Phone Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
• Page 181
  Advanced Phone Features Press , or the Switch soft key to select Private Hold from the Key Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. Configuring call pull feature Call pull feature allows users to retrieve an existing call from another shared phone that is in active or public hold status.
• Page 182
  The phone will dial out ―*11‖ automatically when you press the CallPull soft key. This section provides you with detailed information on using the SIP-T46G IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change.
• Page 183
  You can answer the incoming call on either phone A or phone B. The LCD screen of phone A displays the information of the incoming call (e.g., ―Incoming call: 4604 Yealink‖). Note Make sure call waiting feature is enabled on phone A. For more information, refer to Call Waiting on page 127.
• Page 184
  User Guide for the SIP-T46G IP Phone Do one of the following on phone A: Press the line key 2. Phone B stops ringing. Press the Answer soft key. Phone B stops ringing. Press to access the new call. Press or the Answer soft key.
• Page 185
  Advanced Phone Features To place a call on private hold: Press the PriHold soft key or private hold key on phone A when there is an active call on the shared line (You may need to press the More soft key to see the PriHold soft key).
• Page 186
  User Guide for the SIP-T46G IP Phone Long press the desired line key. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen. Press the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call.
• Page 187
  Advanced Phone Features Press , the Hold or the EndCall soft key. If any party in the conference call presses or the Hold soft key, two-way voice can be heard between the remaining parties. If party A or party B presses the EndCall soft key, the remaining parties are still connected.
• Page 188
  User Guide for the SIP-T46G IP Phone connected. If the other party (not the shared line party) presses the EndCall soft key, the conference call is ended. Call pull feature allows users to retrieve an existing call from another shared phone that is in active or hold status.
• Page 189
  Advanced Phone Features BLA allows users to share a SIP line on two or more IP phones. Users can monitor the specific extension (BLA number) for status changes on each IP phone. To use this feature, a BLA group should be pre-configured on the server and one of them is specified as a BLA number.
• Page 190
  User Guide for the SIP-T46G IP Phone To register an account and configure BLA feature on phone A via web user interface: Register the account 14019833020. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line.
• Page 191
  Advanced Phone Features Click Confirm to accept the change. To register an account and configure BLA feature on phone B via web user interface: Register the account 10462190020. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line.
• Page 192
  Enter the desired number in the BLA Number field. Click Confirm to accept the change. This section provides you with detailed information on using the SIP-T46G IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change.
• Page 193
  Advanced Phone Features Press the line key when the phone is idle to enter the dialing screen. Enter the desired number using the keypad and then press , or the Send soft key. The phone will dial the entered number. To place multiple calls on the bridged line: You can have more than one call on the bridged line.
• Page 194
  The conversation is established between phone B and phone C, phone A disconnects the call. You can send and receive text messages using the SIP-T46G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone.
• Page 195
  Advanced Phone Features box. Note SMS is not available on all servers. Contact your system administrator for more information. To read a text message: Press Menu->Message->Text Message->Inbox. Select the desired message and then press the View soft key. Note If the phone prompts receiving new text messages, you can also press the View soft key to read the new messages directly.
• Page 196
  User Guide for the SIP-T46G IP Phone To reply a text message: Press Menu->Message->Text Message->Inbox. Select the desired message and then press the Reply soft key. Compose the new text message. You can press the abc soft key to change the input mode.
• Page 197
  You can also delete a specific message after retrieving by pressing the Delete soft key. You can leave voice mails for someone else using the SIP-T46G IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone.
• Page 198
  User Guide for the SIP-T46G IP Phone Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *4). Press the Save soft key to accept the change or the Back soft key to cancel.
• Page 199
  The MWI service is unsolicited for some servers, so the SIP-T46G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T46G IP phone must enable subscription for MWI.
• Page 200
  User Guide for the SIP-T46G IP Phone Enter the period time in the MWI Subscription Period(Seconds) field. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To enable subscribe MWI to voice mail via web user interface: Click on Account->Advanced.
• Page 201
  Advanced Phone Features Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI To Voice Mail. Note MWI subscription is configurable via web user interface only.
• Page 202
  User Guide for the SIP-T46G IP Phone…
• Page 203
  Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. How can I find the basic information of the IP phone? Press the OK key when the IP phone is idle to check the basic information of the IP phone, such as IP address and firmware version.
• Page 204
  Check that the custom image is neither too large nor too small. The phone will  adjust the image to be able to display it. Check the picture resolution of the wallpaper. The wallpaper resolution of SIP-T46G  IP phone is 480*272 pixels.
• Page 205
  Troubleshooting Select user from the pull-down list of User Type. Enter the new user password in the New Password field and Confirm Password field. Click Confirm to accept the change. You can also contact your system administrator for help. If you are logging into the web user interface of the phone with user credentials, you Note need to enter the current user password in the Old Password field.
• Page 206
  User Guide for the SIP-T46G IP Phone Why does my headset not work? Check that the headset cord is properly connected to the headset jack on the  phone. Refer to Phone Installation on page 15. Check that the headset mode is activated. Refer to Headset Use on page 68.
• Page 207
  Troubleshooting Enter the desired time in the Play Hold Tone Delay field. Click Confirm to accept the change. How to make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP on a per-line basis. To enable SRTP on a per-line basis via web user interface: Click on Account->Advanced.
• Page 208
  User Guide for the SIP-T46G IP Phone Select the desired value (Optional or Compulsory) from the pull-down list of RTP Encryption(SRTP). Click Confirm to accept the change. SRTP is not available on all servers. Contact your system administrator for more Note information.
• Page 209
  Troubleshooting Click Export to open file download window, and then save the file to your local system. How to export system log? We may need you to provide a system log to help analyze your problem. To export the system log to a local PC via web user interface: Click on Settings->Configuration.
• Page 210
  User Guide for the SIP-T46G IP Phone Click Export to open the file download window, and then save the file to your local system. You can also export the system log to a syslog server. Contact your system administrator for more information.
• Page 211
  Troubleshooting Click Export to open file download window, and then save diagnostic files to your local system. Note If the issue cannot be reproduced, just directly click Export to export all diagnostic files. How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade.
• Page 212
  User Guide for the SIP-T46G IP Phone How to upgrade firmware? To upgrade firmware via web user interface: Click on Settings->Upgrade. Click Browse to locate the required firmware from your local system. Click Upgrade to upgrade the firmware. The browser pops up the dialog box ―Firmware of the SIP Phone will be updated. It will take 5 minutes to complete.
• Page 213
  Troubleshooting The LCD screen prompts the following warning: Press the OK soft key. The LCD screen prompts ―Welcome Initializing…Please wait‖. The phone will be reset to factory settings sucessfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
• Page 214
  User Guide for the SIP-T46G IP Phone…
• Page 215
  Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
• Page 216
  User Guide for the SIP-T46G IP Phone Place the device on a stable and level platform.  Please do not place heavy objects on the device in case of damageand  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat …
• Page 217
  Appendix A-Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30…
• Page 218
  User Guide for the SIP-T46G IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30…
• Page 219
  Index Declaration of Conformity About This Guide Deleting Contacts Accessing the Remote Phone Book Deleting Groups Account Management Dial-now Account Registration Dial Plan Adding Contacts Directory Adding Groups Display Issues Administrator password Do Not Disturb (DND) Advanced Phone Features Documentation Anonymous Call Dual Headset Anonymous Call Rejection…
• Page 220
  User Guide for the SIP-T46G IP Phone Local Conference Local Directory Log Issues Table of Contents Time & Date Troubleshooting Message Waiting Indicator (MWI) Messages Multicast Paging User Interfaces Multiple Line Keys per Account Using BLA Features on the IP Phone…